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Project Operations Manager

A leading high end architectural faade product specifier and seller are looking for a Project / Operations Manager to join their highly successful team. They come in a range of natural looks and finishes and sizes from thicker blocks to thin lightweight panels. They are distributors and fabricators of these high-end natural cladding products, so they buy and sell them as well as offering their clients the additional services that they require to design and install these materials to their building. These services include elements of the faade design work and the associated fixing system layouts and they do product presentations to architects, specialist faade installers and other building contractors. They also offer onsite training and support. The Group is known for having a successful and effective sales force, and an experienced and hands on management team.
The RoleThe objective of this position is to run our major projects. You will communicate with suppliers and clients on a daily basis to ensure that our projects run smoothly, from receipt of order to final product delivery to the building site. You will manage larger focus projects which includes arranging all logistics required and liaising with the warehouse operation to pull together these functions into one cohesive delivery. To ensure that our quality control is in place, that projects are managed efficiently with clear costing organised via spreadsheets for each. You will be the first point of contact to ensure that our customers experience good administration support and documentation where required.
Your work will begin from when the customer order has been placed, and from that point a meeting will be held with our estimating department to ensure you have all the relevant information you need. You will then liaise with the client team to order and deliver all the required items for that project in an organised and documented way, in line with the customers required timelines and production capabilities.
This new position has been created to enable the sales and estimating teams to focus on new business and look ahead whilst the operational side of the company is being overseen by a competent, organised individual with a keen eye for detail and the ability to manage projects successfully. This is an internal office-based role which involves a lot of communication, some site visits and client office visits for updates, and occasional supplier visits to keep updated on the materials we sell. Ultimately, you will be the go to person for larger projects.
Experience Essential:Minimum 3 years work experience in a similar positionProject management experienceAble to understand and meet customer requirementsExperience in buying/selling products (preferably distribution)Ability to Manage, develop, and support a teamAbility to build and maintain excellent relationships with customers and suppliersNegotiating skillsHigh quality communication skills, verbal and writtenHighly numerateThorough and excellent attention to detailGood IT skills are essential, especially good working knowledge of Microsoft Excel. You should also be familiar with Microsoft Word and Microsoft Outlook. (experience of power point would be useful, though not essential)Ability to coordinate multiple tasks simultaneously
Desirable:Experience within the construction industry or a distribution positionExperience within an architectural practise or an urban design departmentConstruction product or technical product backgroundA level or equivalent
28 Days holiday (including Bank Holidays, plus additional days for long service), auto enrolment pension scheme, life assurance, health cash plan, HSF perkbox and on-site parking.
If this role of interest please contact Robert Ferrari in strict confidence or email me a copy of your CV
London, England, UK