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Job Description
Conduct departmental daily briefings to ensure that all pertinent information is well received by team members.
Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards.
Handle guests' complaints and comments tactfully and efficiently.
Handle all administration work pertaining to cashier/bar operation requirement and company's policies.
Maintain department communication logbook and updated notice board.
Check the supply of equipment/stock level and ensure that there is no shortage of items which have impact on the operation and guests.
Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features .
Attend all briefings, meetings and trainings as assigned by management.
Perform proper handover and communication to the next shift.
Analyze and submit month-end reports and identify deviation from business plan goals.
Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outlet.
Work Experience
Minimum 3-6 year of experience in a similar capacity.
Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality, followed by honesty, integrity, ethical behaviour, tactfulness, openness, and cultural awareness.
Ability to accept responsibility.
Ability to enhance organizational performance.
Ability to clearly delegate tasks and responsibilities.
Ability to think strategically, inductively, and creatively.
Medical Insurance
hyderabad, TG, IN