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Patient Navigator OBGYN Liaison

This position is in part a grant funded position and is contingent on renewed funding at the end of each award period.

JOB SUMMARY:
Responsible for providing outreach and linkage-to-care services to pregnant and newborn patients. The goal of this position is to help patients access prenatal care and remain engaged in healthcare throughout pregnancy. This position will be housed at Chase Brexton Mount Vernon, with the expectation of weekly travel to partner hospitals in Baltimore City, Baltimore County, Anne Arundel County, Howard County. The expected outcome of this position is to promote appropriate use of a patient-centered medical home to promote optimal pregnancy outcomes and prevent/reduce future hospitalizations. Other responsibilities will include: tracking patients throughout care continuum; link new pregnant patients to Chase Brexton Health Care; coordinate with pediatric department to link newborn to pediatrician.

MAJOR DUTIES AND RESPONSIBILITIES:
Communication
* Act as a liaison between patients, providers, hospital care managers, external programs and resources
* Communicate clearly, respectfully, and compassionately with patients and caregivers

Checking, Examining, and Recording
* Identify and track pregnant patients at Chase Brexton Health Care
* Track and visit patients at partner hospitals after delivery of infant
* Ensure newborn patient is scheduled as appropriate to establish medical care with Chase Brexton pediatrician
* Retrieve clinical documentation from multiple sources to ensure continuity of care for patients

Patient Care
* Provide education, support, and outreach to retain pregnant patients in prenatal care throughout pregnancy
* Engage with pregnant patients utilizing multiple modes of outreach

Analytical and Critical Thinking
* Assess barriers to care and link to services to address barriers
* Link pregnant patient with pediatric services at Chase Brexton Health Care ahead of birth

Workplace Computers and Equipment
* Ensure discrete data is captured in the electronic medical record for tracking and trending

SKILLS AND ABILITIES:
* Excellent customer service skills
* Excellent interpersonal skills
* Demonstrated strong verbal communication skills
* Knowledge of HIPAA and OSHA regulations
* Familiarity with medical terminology
* Proficient in Microsoft Office Outlook, Word, and Excel
* Ability to work with multiple healthcare computer applications
* Ability to learn quickly
* Ability to adapt to change
* Able to follow through with delegated tasks
* Able to work without close supervision
* Experience working with a culturally and economically diverse population
* Motivational Interviewing training a plus
* Proficiency in Microsoft Office suite

EDUCATION:
Required: Some college or equivalent work experience
Preferred: Degree in health sciences or related field

EXPERIENCE:
Required: One year experience working in the medical field


Posted
07/08/2022
Location
Baltimore, MD, 21276, US