Scrum Master Manager

Job Description

TheAgile Manager will:

  • Managea team of Scrum Masters who each lead their own teams within oroutside of the Agile Release Trains (ART) 50%

  • Encourageand facilitate staff development through the performance reviewprocess, mentoring, coaching, shadowing, and other techniques

  • Fostera positive team culture that encourages continuous improvement, teamempowerment, and the development of agile practices

  • Providescontinuous performance feedback to enhance personal execution on aregular cadence

  • Coachesand develops less experienced members of the team

  • TheScrum Masters on this team are servant leaders and coaches for anAgile Scrum team. The Scrum Master's major responsibilitiesinclude facilitation of team events, managing team processes andassisting the team in achieving their commitments. Scrum Mastersescalate impediments, help manage risk, and drive relentlessimprovement.

  • Leadsinitiatives, as part of the Lean Agile Center of Excellence (LACE),to continually mature and refine our agile processes 20%

  • Partof the leadership team responsible for setting CVS Digital's scrumpractice direction 10%

  • Demonstratebest practices, leading by example for how the role of Scrum Masteris executed

  • Supportand promote cross-team sharing and learning opportunities, includingcommunity of practice efforts across the scrum masters and otheragile disciplines 10%

  • Interviewand hire scrum masters, including full time employees andcontractors (when needed). 10%

  • Assesscurrent and future staffing needs, ensuring we maintain the rightbalance of scrum masters to support our agile teams

  • Ableto temporarily step into the Scrum Master role for 1-2 teamstemporarily as part of a staff transition plan

  • RequiredQualifications:

  • 5years of Agile leadership experience with proven Agile andfacilitation skills

  • 2+years management experience

  • Somelevel of SAFe certification required

  • PreferredQualifications :

  • Experiencefilling the role of Scrum Master at CVS Health or anotherorganization using SAFe

  • Experiencewith consumer-facing digital products, cloud Platform technology,and/or advanced analytics enabled products is helpful

  • Strongmeeting facilitation skills

  • Experiencewith Systems Thinking

  • Stronganalytical, oral and written communication, presentation skills;Advanced MS Office skills

  • Abilityto navigate through ambiguity, set direction, and influence thosenot under direct line of management

  • Technicalaptitude to support program's use of work management andcollaboration tools

  • Education:

    BachelorDegree or equivalent work experience.

    bangalore, KA, IN