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Analyst, Identity%26Access Mgmt

Role Responsibilities
Security Technology Services (STS) is a critical function within Standard Chartered Bank operating under the overall purview of Enterprise Technology (ET). ET is accountable for enterprise wide infrastructure, data centres, Cloud, network, end-user services (EUS) and security (STS).

The STS team is made up of cyber security thought leaders, who are accountable for the provision of a global set of cyber security services and products to maintain and continuously improve Bank&rsquos cyber security posture in today&rsquos ever evolving cyber security landscape.
The STS team protect the Bank from cyber security threats by delivering effective information security technology services, managing, and responding to security incidents to ensure, and support the continuity and growth of Bank&rsquos business operations and meet the both internal and external stakeholders' expectations across 70+ countries and territories, in which SCB operates.

STS Operations function is a transversal service with a primary objective of managing operational activities for all STS owned products and services.

This analyst role is responsible for operational activities (service requests, change requests etc.) of PIM function (listed later in the document). This role supports 24x7 BAU operational activities for existing services/technologies and automating routine with a key focus on end-user experience and self-service.
This role is accountable for ensuring the STS services are adherent to all relevant Group standards, processes, and policies. The criticality of services provided by STS means there is emphasis, diligence and rigor on process adherence and risk management. The performance of STS services is audited and often reported to regulators.
Risk Management
his role is responsible for ensuring all PIM services adhere to Group Risks Management Standards and all services are audit ready at any given time.
This role is responsible for ensuring all PIM STS services adhere to Group standards and all services are audit ready at any given time.
Regulatory & Business Conduct
Display exemplary conduct and live by the Group&rsquos Values and Code of Conduct.

Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Help the Authentication and PIM operations team with specific technologies to achieve the outcomes set out in the Bank&rsquos Conduct Principles: (Fair Outcomes for Clients Effective Financial Markets Financial Crime ComplianceThe Right Environment.) .

Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
Architecture, Site Reliability Engineering and Service heads who own the strategy and roadmap for STS

Project teams that deliver new services or improve existing services via projects or initiatives

Infrastructure support teams (servers, databases, networks, etc.)

Service Management team (change management team, major incident management team, support teams locally in countries where we operate, and STS services are consumed)

Application support teams (other application teams that rely on STS services)

Internal Risk Management teams and auditors

Technology and Innovation (CIO Function) team
Other Responsibilities
Responsible for managing operational tasks for some of the below services:
PIM technologies BeyondTrust, HashiCorp Vault & other PIM solutions

Identify tasks with repetitive nature and automate wherever feasible

Align and adopt SRE practices in day-to-day operations

Work closely with related teams, viz. platform, infra, SCM on a day to day basis

Able to Provide artefacts from the service when required.

Work closely with business and other stakeholders to deliver their security requirements

Participate in security incident response activities.

Be a subject matter expert within operations by providing solutions to complex problem statements

Adoption of standard tools and techniques for support management including event monitoring, batch management for routine activities, resiliency, capacity and for other standard core support processes like Incident, Problem and Change

Ensure IT assets of STS are appropriately recorded and recertified This includes maintaining list of security services, service and support ownership, assets – servers, software and relationship with upstream and downstream systems

Proactive review of production platform related risks or non-compliances like resiliency, capacity, obsolescence, event monitoring and reporting controls, and ensure full risks awareness is in place

Take part in on-boarding newer capabilities/products into production support by reviewing all non-functional requirements, service validation and ensuring compliance to technology delivery assurance

Contribute to product strategy and lifecycle, wherever applicable Also ensure there are no redundancies of services within STS products and services

Conduct production service level reviews with all key stakeholders with STS

Contribute in security product roadmap and strategy

Support on-boarding of all newer capabilities into STS

Engage with other transversal technology services teams like data centre, database and platform support, ensuring there is adequate awareness of security tools, products and services, its significance to the security ecosystem for the bank

Establish and govern all service reviews with suppliers/vendors providing support services for STS

Plan and manage the financials (budget, forecasts, actuals) for Security Production Support and ensuring the spends do not overrun
Adoption of DevOps and industry standards and practices for Security Production support
Our Ideal Candidate
Technical Skills
Minimum 4 years of experience in IAM & PIM process

Must have hands on experience in delivering one of the following procudts
PIM – BeyondTrust, HashiCorp Vault or similar solutions

Hands-on knowledge of Java, Python and related tools (bitbucket, antifactory, etc.) with ability to automate manual tasks is preferred.

Good knowledge and understanding on the below.

Understanding on Linux/UNIX basics

Understanding of networking concepts

Working knowledge on Windows OS

Understanding of Information Security concepts

Basic understanding of Web Applications

Have good understanding of ITIL practices and ITSM tools

Has excellent track record in running complex application production / support environment

Has performed production tasks within the SDF/SDLC process

Has supported Problem Management, Change Management and Incident Management functions
Communication and Interpersonal Skills
Ability to organise thoughts and coherently communicate ideas both verbally and in writing

Ability to manage personal emotions and that of the team in stressful circumstances (High EQ)

Self-starter with a strong sense of ownership

Customer driven with the ability to view the service from an end-to-end perspective with objectivity and view to improving the services for end-users (could be other technical teams).
Ability to lead people (not manage) and treat the team with respect and dignity.
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive s
chennai, TN, IN