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Position title
Associate Operations
Business Function
MarkitServDepartment overview:
MarkitServ provides an end-to-end solution for post-trade transaction management of credit, interest rate, equity, and foreign exchange derivatives. MarkitServ also connects dealers and buy-side institutions to central clearing counterparties, trade repositories, and electronic swap markets.
MarkitServ Operations provides operational day-to-day customer support for all services supported within the MarkitServ suite of products. They are also responsible for the new client setup and new process adherence for the external Buy Side and Dealer communities. They work closely with Product Management, Client Account Management, Business Development and IT to ensure timely and accurate responses to customer inquiries. The group is also responsible for incident reporting and escalation.
Position summary
We are looking for self-driven individuals with strong MIS skills and advanced excel and database management to join our growing analytics team within the Operations group. The successful candidate will responsible for the development, implementation and support of mission-critical enterprise Business Intelligence (BI) reports, Excel Reports, and other tools working with cross-functional teams across MarkitServ's suite of products.
The analytics team support Operations Management in providing transparancy across their key risk indicators in order to manage their business and maintain a robust control framework across the Global Implementation and Client Services teams. Duties & accountabilities
The duties and responsibilities of the MIS analyst include collecting, maintaining and analysing data and making this data accessible to those who need the information to streamline business processes.
Collaborating with the Global Ops senior management team to produce and streamline monthly MI to provide transparency around Client Service and Onboarding activity
Preparing reports and presenting these to management. Seeking feedback to improve and optimise
Using data mining to extract information from data sets and identify correlations and patterns.
Organising and transforming information into comprehensible structures. Using tools and techniques to visualise data in easy-to-understand formats, such as diagrams and graphs
Monitoring data quality and removing corrupt data
Identifying and recommending new ways to streamline metrics and controls.
Engagement with the broader Operations team to understand the business foundations/rationale of the key risk indicators
Leveraging experience with data analysis and business automation tools to improve/extend the suite of performance and business metrics available to the management team
Business competencies
Education and experience
University graduate preferred
5+ years of experience required
Advanced Excel (Macros) and Data analytic tools (PowerBI / TableauBI) is a must
Experience with data analysis and business automation tools.
Knowledge of Salesforce application is a plus
Knowledge of OTC derivative products,Trade confirmations, and financial markets is an advantage but not a requirement
Commercial awareness
Ability to work in fast paced environment with client orientation
Management requirements
Not applicable
Personal competencies
Personal impact
Strong attention to detail
Focused on Operational Control and Data Security
Flexible and able to adapt to change
Able to take direction and work independently with minimal supervision
Excellent interpersonal, analytical, written and verbal communication skills
Customer service and satisfaction are key priorities for the firm. Candidates must be aware of the impact of their actions on internal and external clients
Company overview
OSTTRA, 50/50 owned by CME Group and IHS Markit, is a leading provider of progressive post-trade solutions for theglobal OTC markets across interest rate, FX, equity and credit asset classes. It incorporates CME Group's optimization businesses -Traiana, TriOptima, and Reset - and IHS Markit's MarkitSERV, headquartered in London.
Equal Opportunity Employer:
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to:and your request will be forwarded to the appropriate person.
US Candidates Only:
The EEO is the Law Poster describes discrimination protections under federal law.
HIS Markit
gurgaon, HR, IN