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Associate-CS Internet

Job Description

Sutherland is seeking a reliable and detail-oriented person to join us as Customer Service Consultant (Voice). We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Consultants in this role get to: Be the point of contact: Develop outstanding customer service skills. Sit in on multiple simultaneous live chat sessions to provide exceptional customer service. Answer inbound Calls. Provide basic troubleshooting on a variety of products and services.

Our most successful candidates will have: - A High School diploma or GED - Excellent verbal and written communication skills, proficient reading skills - Multi-tasking skills, showcased through the use of several applications (experience working with CRM applications preferred) - Basic PC keyboarding skills, basic Microsoft Office (Outlook, Word, Excel) experience - Proven customer service skills

mumbai, MH, IN