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Business Analyst

Intertek is searching for a Business Analyst to join our team in Arlington Heights, Illinois supporting our Building and Construction division. Intertek is a global organization operating in the ATIC industry which respects diverse perspectives, experiences, and traditions as essential, and values each employee's contribution toward achieving our business objectives. The ideal Business Analyst candidate will have at least 3 years of relevant work experience in a Business Analyst role.

Position Overview

As part of the Business Solutions Delivery team, the Business Analyst will work closely with the business and IT project teams to perform detailed requirements analysis for various IT-related projects, document current and to-be processes, complete fit-gap analysis and perform/coordinate basic user acceptance testing/training. To succeed in this role, the successful candidate should have proven group facilitation, written, and interpersonal skills and have a natural analytical way of thinking with the ability to explain difficult concepts to both technical and non-technical users both verbally and in writing.

How you'll make an impact in this role:
  • Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions.
  • Work with business users and IT to develop and document detailed business and functional requirements, cost benefit analysis, wire frames, storyboards, workflow diagrams, test scripts, training and other documentation.
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
  • Facilitate meetings and prepare presentations to share ideas and findings.
  • Facilitate the implementation of IT solution by analyzing project needs, defining project scope, rationalizing requirements, identifying best solution fit/gap, designing process and IT solutions, and supporting IT solution roll-out.
  • Lead implementation of business led initiatives and ongoing reviews of business processes to develop optimization strategies as they relate to the use of a core set of applications.
  • Help identify KPI markers important to business measurement and design IT solutions to capture and report them
  • Work with management to ensure projects are prioritized based on strategic importance and ROI
  • Help propose IT solutions and closely work with Group IT team members to define a solution that aligns with Intertek's IT strategy and the business processes/workflows/needs
  • Coordinate/Complete User Acceptance Testing, Roll-out and user Training
  • Ensure project and resource plans are put in place, tracked, communicated and adhered to

What it takes to be successful in this role:
  • Bachelor's degree (required)
  • 3+ years of experience working as a Business Analyst
  • Experience working with various levels of management and senior leaders throughout an organization
  • Experience with a large, functionally diverse, and informed user base that demands high quality applications
  • Flexibility to provide support after normal work hours when necessary.
  • Strong business acumen combined with IT skills required for successful implementation
  • Must have strong business analysis skills, capable of analyzing a current state business situation and readily visualize potential for improvement
  • Experience in prior implementation of IT system implementations
  • Excellent planning, time management, organization, project management (multiple simultaneous projects) and facilitation skills
  • Ability to prepare detailed business requirements for technology support systems to facilitate improved business processes
  • Exceptional analytical and conceptual thinking skills
  • Self-Motivator, ability to work independently
  • Competency in Microsoft applications including Word, Excel, Teams, Power Point and Outlook
  • Understanding of software development lifecycle and testing methodologies a plus

Why Work at Intertek?

Intertek is a world leader in the $250 billion Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. At Intertek, we exercise our spirit of innovation, the passion of our people and our unmatched customer commitment to realize our purpose of making the world an ever better, safer, and more sustainable place for all. Learn more about Our History and What We Do .

Intertek is committed to a safe work environment for our employees and clients. Learn more about our COVID-19 Policy .

What we Have to Offer

When Working with Intertek , you can expect salary and benefit package competitively placed within the local market, including
  • Fully comprehensive benefits package; Medical, Dental, Vision, Life, and Disability
  • 401(k) with company matching
  • Competitive market pay
  • Employee referral bonus
  • Discounted prices on travel, merchandise, auto purchases
  • Tuition reimbursement and much more

Intertek is a drug-free workplace. As a condition of employment, all hires are required to pass a pre-employment drug test.

Intertek believes that Our People are our strongest tool for success. We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status or on the basis of disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, or gender identity.

For individuals with disabilities who would like to request an accommodation, or who need assistance applying, please email or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.


#LI-GR1Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification (ATIC) solutions for our customers' operations and supply chains. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life.
Salary Range
$68,000.00 - $92,000.00
per Year
Salary range estimated by
salary estimation provided by zippia
Arlington Heights, IL, 60005, US