Training Coordinator

A Massachusetts-based pharmaceutical company is currently seeking a new Training Coordinator for a great opportunity with their growing team. In this role, the Training Coordinator will be responsible for partnering with the Learning Management team to identify, implement, and track training programs for new and existing employees.


The Training Coordinator will:
  • Facilitate new hire onboarding programs, including coordinating events, updating content and working with trainers to ensure content is relevant and effective
  • Manage new hire rosters by monitoring and collecting data from various reports
  • Coordinate training logistics for CL&D functional teams and ensure schedules, invitations, paperwork, materials, reporting, and set up are complete
  • Provide support for CL&D meetings (virtual or live) as producer, content development support and/or post meeting follow up
  • Support learning effectiveness and satisfaction measures (assessments and surveys), and track and create reports on outcomes of training events
  • Develop training matrices and curricula for training content to be housed in LMS. Support document management (SOP creation and storage)
  • Gather training completion documentation and support trainers with course close-out, ensuring compliance requirements are met
  • Review training materials and methods, make recommendations for updates
  • Provide support in managing training materials, inventory, storage and coordinate shipping of supplies to trainees
  • Collaborate with the Training team to coordinate for physical room reservations and set-up
  • Support administration of training attendance including nominations, participant lists, registrations
  • Provide customer service to training participants, including being the point-of-contact, triaging questions, concerns, and feedback
  • Prepare and deploy communication to participants, on behalf of training lead (i.e. expectations, instructions, etc.)
  • Perform other duties, as needed
  • 5+ years of relevant work experience
  • Associate's Degree
  • Knowledge of best practices in creating instructional materials, training plans and support materials (job aids, quick reference guides).
  • Experience providing full-scope training materials, from analyzing company needs to lesson planning, development and implementation
  • Experience with LMS systems, training requirements and curricula development.
  • Experience with survey and measurement tools, data collection and presentation
  • Microsoft Office Suite proficient (Word, Excel, PowerPoint, SharePoint, Forms, Teams, Project, etc.)
  • Solid problem solving and time management skills
  • Great interpersonal skills
  • Excellent communication skills (written and verbal)
  • Strong attention to detail
  • Highly organized
Desired Skills:
  • Bachelor's Degree
  • Experience in the Pharmaceutical and/or Biotechnology industry
  • Experience leading a Training Development project
Salary Range
$54,000.00 - $68,000.00
per Year
Salary range estimated by
salary estimation provided by zippia
Lexington, MA, 02173, US