Oversee and ensure the timely, accurate completion of daily loan operations tasks. Provide developmental and managerial direction to an evolving consumer and commercial and loan infrastructure. Incumbent is responsible for supporting resource requirements, products and system development, service development, skill training and overall direction of team members. This includes leveraging systems to achieve maximum efficiency. Ensures regulatory compliance, and is responsible for analysis, solution-oriented recommendations, and planning to meet the strategic needs of the organization. Have strong leadership skills as well as builds and maintain good working relationships with Relationship Managers and other Loan Operations and Administration Managers.
Provide assistance to team members and customers including the research and answering of complex loan structure, system and compliance questions. Maintain current procedures with updates in Knowledge and offer suggestions to VP, Loan Operations for process improvements. Participate in software upgrades including developing / performing test scenarios, analyzing / reviewing test results and approving process and procedure changes. Maintain good communications on processing and team performance with VP, Loan Operations.
Firstrust Bank is an Affirmative Action Contractor and is an Equal Opportunity Employer.
Minority/Female/Disabled/Veteran
Responsibilities/Duties
DECISION MAKING:
This position requires the ability to prioritize various daily tasks and determine the best utilization of resources to complete the tasks in the most efficient manner. Decisions relating to daily production are defined by policies and procedures. All other decisions will be made with the oversight of unit or division manager(s).
Essential Functions
While performing the essential functions of this position, the employee may be required to ascend/descend stairs and work atop a small ladder to store and retrieve files. The employee will need to position self to lift up to 20 pounds of materials for file maintenance. The worker sits most of the time, however, some amount of mobility is necessary to accomplish tasks. The ability to communicate and exchange information verbally and written is required. The incumbent will operate a computer terminal and phone with repetitive motion, while analyzing or preparing data. Temperature changes may occur during the work day in the office setting.
Knowledge - Skills & Abilities