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Technical Manager

Mission and Summary

The use of innovative technology and the seamless integration of that technology with the overall design is a hallmark of Thinkwell projects. Whether a museum or a theme park, a live performance, or a sporting event, Thinkwell utilizes technology to enhance the guest experience. One of the keys to achieving this is the conscientious management of the technical design and production effort. Working independently or under the supervision of a Thinkwell Technical Director, the Technical Manager is an essential key to achieving this goal of thorough, conscientious management. The Technical Manager is involved in the management of projects at all phases, from concept creation through installation, programming, opening, and post-opening support.

The Technical Manager may be a specialist in a given area of technical design and take primary responsibility for the design of that system. Alternatively, the Technical Manager may be a generalist and take a managerial support role in system design performed by others.

Functions and Responsibilities

In general, the Technical Manager serves as the responsible party for the management and integration of technical elements and systems with other project components. This includes in-house Thinkwell efforts and work performed by outside entities such as Client project teams, Architectural & Engineering (A&E) project teams, General Contractors, and project vendors or sub-contractors. For projects which continue to the production and installation phases, the Technical Manager may be responsible for field supervision of show element installation and the management of vendor contract compliance.

The Technical Manager may take on a project-specific role as a specialist in the design and documentation of specific technical systems. In this case, the Technica Manager will be responsible for design and documentation work as described in the respective specialist job descriptions provided elsewhere. This is in addition to the managerial role described here.

The Technical Manager may be expected to participate in initial project charrettes or concept development meetings, including the documentation and development of proposed technical solutions.

The Technical Manager is responsible for managing and integrating system design documentation provided by in-house Thinkwell Designers and by outside project team members or contractors. Systems include (but may not be limited to):
  • Audio
  • Video
  • Control
  • Lighting
  • Show Action Equipment (SAE)
  • Special Effects (SFX)
  • Animated Figures/Animatronics (AF)
  • Show Sets (for integration with technical systems)
  • Props & Dressing (for integration with technical systems)
  • Exhibits (for integration with technical systems)


The Technical Manager is responsible for creating and maintaining a project-wide Element List, documenting all technical system components and their physical characteristics. This is intended to be an ongoing effort, with the document being detailed and adjusted throughout the design, fabrication, installation, programming, and opening phases.

The Technical Manager is responsible for creating and maintaining a project-wide Facility Impact Matrix documenting facility requirements (i.e. electrical loads, heat loads, ventilation requirements, etc) for technical systems and components. This is intended to be an ongoing effort, with the document being detailed and adjusted throughout the design, fabrication, installation, programming, and opening phases.

The Technical Manager collaborates with the Project Manager in the creation and maintenance of a Project Budget. This is intended to be an ongoing effort, with the budget being detailed and adjusted throughout the design, fabrication, installation, programming, and opening phases. The Technical Manager will work with the PM in the production of budget reports as needed.

The Technical Manager collaborates with the Project Manager in the creation and maintenance of a Project Master Schedule tracking critical activities, resource allocation, and milestones for facility work, vendor services, and Thinkwell work. In addition to critical activities and milestones, the Master Schedule will track Critical Path and task dependencies. The Technical Manager will work with the PM in the production of schedule reports as needed.

The Technical Manager will participate in the development of Request for Proposal (RFP) packages, including the review of bid responses, evaluation of bidder qualifications, and recommendation of service providers.

The Technical Manager is responsible for the review of vendor or sub-contractors' work on an ongoing basis through contracting, production, installation. Programming, opening, and post-opening phases. Reviews include verification of contract compliance and maintenance of design intent and Thinkwell standards.

For projects in the production and installation phases, the Technical Manager collaborates with the Project Management team in the provision of oversight, field coordination, and direction for the installation of show systems, equipment, and components. Systems include (but may not be limited to):
  • Audio
  • Video
  • Control
  • Lighting
  • Show Action Equipment (SAE)
  • Special Effects (SFX)
  • Animated Figures/Animatronics (AF)
  • Show Sets (for integration with technical systems)
  • Props & Dressing (for integration with technical systems)
  • Exhibits (for integration with technical systems)


The Technical Manager is responsible for managing the tracking, recording, and integration of system design changes and the coordination of any resultant impacts on the work of other project team members.

The Technical Manager must be able to support a flexible work schedule and may be required to travel domestically or internationally.

The Technical Manager reports directly to the Director of Technical Services Group but will advise and coordinate with the Technical Director and collaborate with Thinkwell team members from multiple disciplines.

Knowledge and Skills
  • 3 years experience in general Technical Manager or Technical Director roles for live entertainment, theater, and/or permanent installation environments including museum, live show, theme park area development, and attractions.
  • On-site installation experience desired.
  • Experience in the design and production of specialized technical systems is preferred.
  • Experience in the coordination of the work of multiple workgroups required.
  • Experience in management of outside vendors for contract compliance in procurement, fabrication, and installation is required.
  • Experience in the integration of show systems with general construction activities is strongly desired.
  • Experience in project estimating/budgeting required
  • Experience in project scheduling is strongly desired
  • Experience in operating a venue or facility is highly valued.


Education and Experience

3-5 years experience and/or formal training, preferably with demonstrated in-field experience in project production. Bachelor's degree from a four year college or university in Engineering, Project, or Industrial Management required or 4 years equivalent experience

1-2 years specific to the theme park industry preferred

VISION - Impacting lives through compelling shared experiences.

MISSION

We craft and deliver powerful, successful experiences that impact people's lives. We will achieve this by continually building a diverse and inclusive environment of collaboration, innovation, creativity, and respect.

VALUES

We are a global company, with offices and clients on nearly every continent. Our vision and mission unite us. Our global teams share the values of honesty, intentionality, respect, learning, listening, and collaboration, even as each office puts its unique stamp on these values.

Equal Opportunity Employment: Thinkwell is an equal employment opportunity employer. Thinkwell prohibits discrimination based on race, color, age (over 40), gender (including gender identity, gender expression, and an individual who is transitioning or has transitioned), sexual orientation, national origin (including language use restrictions and possession of a driver's license issued under Vehicle Code section 12801.9), ancestry, citizenship,
religion (including religious dress and grooming practices), marital status, registered domestic partner status, military, and veteran status, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), physical or mental disability, medical condition, genetic information, or any other category protected by federal, state, or local law. It also includes the perception that anyone may have any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. Thinkwell also promotes and supports wage equality based on gender, race, ethnicity, and all other protected characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, compensation, benefits, leaves of absence, discipline, layoff, recall, termination, and other terms and conditions of employment. Thinkwell will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the
requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. In accordance with applicable state and federal law, Thinkwell will attempt to reasonably accommodate qualified applicants and individuals with known disabilities unless doing so would create an undue hardship. Any qualified applicant or employee with a disability who requires an accommodation in order to apply for a job or perform the essential functions of the job should contact Thinkwell Group's Human Resources Department and request an accommodation. Thinkwell will engage in an interactive dialogue with the applicant or employee in an effort to determine whether reasonable accommodations that will not result in undue hardship to the Company can be made.
Posted
06/21/2022
Salary Range
$129,000.00 - $181,000.00
per Year
Salary range estimated by
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Location
Los Angeles, CA, 90079, US