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Business Analyst - Incentive Compensation (Remote Work From Home)

Business Analyst Incentive Compensation

The Incentive Compensation Business Analyst will be responsible for ensuring incentive compensation for all agents is calculated accurately and sent to payroll and financial systems on time each month. This role will be part of the Enterprise Applications team of the Information Technology organization.

From your bed to your desk in 30 seconds! Were proudly offering fully remote work options for this role which can be based in CA, AZ, TX, IL, UT, WA, OR.


  • Ensure accurate and timely payment of incentive commissions each month.
  • Act as an advisor to Sales leaders on incentive plan changes and implementation tasks.
  • Calculate sales commissions according to sales compensation plans and policies.
  • Collect, organize and load required data into Xactly Incent through SFTP.
  • Load manual adjustments into Xactly Incent.
  • Audit error logs and fix issues.
  • Calculate sales commissions according to sales compensation plans and policies.
  • General monthly accruals for each business unit.
  • Validate the accuracy and consistency of sales data for reconciliation.
  • Provide monthly and ad-hoc reports.
  • Answer and resolve commission questions and issues.
  • Research manager and agent disputes to provide feedback and make requiredadjustments.
  • Modify existing users, positions and hierarchies in Xactly each month to reflect changes in the salesorganization.
  • Build and maintain compensation plan models within Xactly Incent.
  • Modify existing plans to meet the requirements of an evolving sales organization.
  • Manage the delivery of incentive plan changes and new incentive plans, working with business, technology, technology platform vendors and 3rd party service providers.
  • Maintains knowledge of trends and developments in the incentive compensation domain and related technology platforms like Xactly.
  • Ensures system compliance with data security and privacy requirements.
  • Works effectively with IT Operations, Business Intelligence and Data Engineering teams on the following:
    • Maintains optimal function of the Xactly Incent platform, which may include maintenance, and upgrades to applications, systems, and modules.
    • Provides technical support, troubleshooting, and guidance on Xactly Incent.
    • Manages permissions, access, personalization, and similar system operations and settings for Xactly users.


  • Strong domain knowledge of Incentive Compensation best practices, and related technology and industry best practices.
  • Prior experience with Xactly Incent.
  • Project management experience (Waterfall and Agile).
  • Strong verbal and written communication skills.
  • Excellent interpersonal and technical support skills.
  • Excellent organizational skills and attention to detail.
  • Excellent analytical and problem-solving skills.
  • Excellent skills with Microsoft Excel.
  • Ability to keep information confidential.
  • Bachelors degree in Information Technology or Human Resource Management required.
  • At least 3 years of Incentive Compensation functional experience, serving as a trusted advisor to Sales, Total Rewards, and Finance leaders, ideally during a rapid growth phase of a company.
  • At least 3 years of experience as a Business Analyst and/or a Data Analyst.
  • At least 3 years of project management experience.
  • At least some experience using reporting and analytics platforms, such as Tableau.

CULTURAL FIT (Our Core Values):

  • Care (for everyone):We show compassion and contribute to the well-being and growth of those around us. We only pursue products that improve the financial lives of our clients.
  • Act with Integrity (every time):We take the right action even when it is hard and even when no one is watching. We treat our employees, clients, and communities the way they wish to be treated.
  • Get Better (every day):We innovate, iterate, and improve each day. We are creative, take thoughtful risks, and ultimately learn and recover from failures.
  • Collaborate (with everybody):We strive to work together toward a common purpose by proactively sharing information and inviting participation. We recognize the perspective of various groups and embrace healthy, constructive debate.


Freedom Financial Network is a leading digital personal finance company, built to help people. We do what traditional banks dont: Put people first. We believe in treating people like humans, not account numbers. We help everyday people get on, and stay on, the path to a brighter financial future, with innovative technology and personalized support at every step. We help people control expenses, manage debt, save money, plan ahead, and make better financial decisions. By leveraging our proprietary data and analytics and artificial intelligence we offer solutions tailored for each step of a consumer's financial journey, including personal loans, home equity loans, help with debt, and even financial tools and education.

With 2,400 employees across California, Arizona and Texas, we have served more than 1million customers, resolved more than $15billion in consumer debt and originated $6.5 billion in loans over the course of our 20 years in business.

Driven by our core values, were passionate about supporting our communities and proudly awarded over $500,000 in grants distributed by the Freedom Foundation Fund and the Freedom Family Fund in 2021. We believe in a culture led by diversity, equity, and inclusion, and encourage our employees to bring their full selves to work every day. Our diversity-focused Employee Resource Groups (ERGs) are open to all, whether a member of the ERG community or an ally of the group and we are a member of the Fintech Racial Equity Coalition to address and improve inequality in the fintech industry.

And finally, we take great pride in our achievements. This year we topped the list of Best Place to Work by the Phoenix Business Journal, were a top 100 Corporate Philanthropist by the San Francisco Business Times, a 2021 Most Admired Company and a Tech Company with the Best Company Culture by BestCompaniesAz, a 2021 Top Work Places winner by AZcentral and a BuiltIn Best Places to Work winner, to name a few.

Salary Range
$81,000.00 - $112,000.00
per Year
Salary range estimated by
salary estimation provided by zippia
Los Angeles, CA, 90079, US