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Ux Chapter Lead

endeavourX brings the best of data, design and tech using Agile and Design Thinking mindset and ways of working, to create easy and inspiring experiences for our customers and our team members. are constantly evolving our endeavourX way using the Agile Tribal model - a people-driven, autonomous approach to scaling agile - that emphasises the importance of culture and network.he evolution of Endeavour X has helped Endeavour Group increase innovation and productivity by focusing on autonomy, communication, accountability, and quality.e OpportunityYou will sit in the Design , leading a team of UX designers who are part of endeavorX and Team Experience & Technology squads.ou will also be part of design leaders working closely with other design chapter leads CRO, SD, UX and UI to build and nurture the design as a whole.he Design considers both the customer and employee experience and uses customer-led design to solve complex issues while maintaining a holistic consideration of back-end systems, processes, and infrastructure that need to be modified or changed so that it will support the delivery of these services to customers.u will leverage your human centered design skills to advocate and influence design outcomes and adoptions.his role will focus less on executions and more on strategy, stakeholder management, and relationship building to promote human centered and innovation led design culture in the business, bringing the UX design maturity to the next level. a UX Design Chapter Lead you will be a capability expert and a servant leader for the Chapter members.ou will build the relevant capability necessary to deliver value to the Tribes through coaching and supporting the development of Chapter Members.upporting the Chapter to establish and maintain culture, ways of working, standards to ensure quality delivery of their capability across the organisation.ou will also be the advocate for UX design, building relationships across the business to help the organisation understand and get the best value of UX design as a chapter and Design as a whole .day in the life of a UX Chapter Lead at endeavourX.You will people what the future holds, and bring them on a journey with you
Lead the UX Design Chapter and foster a supportive environment.-Lead and align with the other UX chapter leads to ensure the consistency and cohession of the UX capabilities as a whole.suring the quality and consistency of the craft and technical skills when it comes to UX Design as core competencies.rking closely with product managers, tribe leads and stakeholders to help identify strategic and tactical initiatives that required UX design inputsBe the soundboard for the chapter members, overseeing projects and giving guidance when part of the design leadership team and working closely with other chapters leads in creating and fostering an inclusive and supportive working environment and culture.cilitate design initiative either by allocating in house designer or onboarding and collaborating with external design agencies to achieve the best outcomes for the business.vocate and build the awareness of UX design, human centered and innovation led design.ople management; Having 1
1 with service designers and supporting them in their growth and development.rk collaboratively with both internal and external stakeholders to understand the end-to-end customer and team journey and make recommendations that will benefit us as a business.ilding the relevant capability necessary to deliver value to the Tribes and wider business units through coaching and supporting the development of Chapter MembersSupporting the UX Design Chapter to establish and maintain standards to ensure quality delivery of their capability across the organizationCollaborating and aligning with other chapter leads and technology managers on ways of working and sharing knowledgeWhat you'll need to succeedWorking within AGILE delivery teams and methodologies.perience in designing and conducting qualitative and quantitative researchData-driven in your approach.perience presenting and communicating designs and research and design milestones - peers and senior stakeholdersDegree in Psychology/Sociology/Design/Business/ or other relevant degreesExperience working at scaleFlexible and adaptable in your design project managementKeen interest in HCD, strategic design, and innovationProven experience in the design and launch of new products/services and transformational projects A combination of agency and in-house experience as a UX designer will be an advantageExperience in delivering medium-large scale customer experience strategies, against which delivery has been successful.roven experience in delivering executable plansProven consultation, communication and negotiation skills with senior management, decision-makers and key stakeholders.nderstanding of Product management, Lean startup and Agile methodologies will be an's in it for you-Opportunity to lead a team of UX designers side by side with other Design leaders, also be part of establishing and optimising the design as a centre of excellenceAn everyday working environment that is friendly, supportive, collaborative, and positive.n attractive remuneration packageFlexible working arrangements to support employees to balance their personal and work life.cess to an Employee Assistance Program.aining and Education - We pride ourselves in helping you realise your potential and give you the opportunity to be innovativeStaff discountsAn exciting career - As our business grows, so do the opportunities for our people.pply on career10.ccessfactors
new south wales, NSW, AU