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Guest Service Agent - Get Hired Fast

We are looking to hire an experienced Guest Service Agent to join our vibrant team at Minor International in Melbourne VIC.
Growing your career as a Full Time Guest Service Agent is an incredible opportunity to develop productive skills.
If you are strong in adaptability, people management and have the right personality for the job, then apply for the position of Guest Service Agent at Minor International today!

Company Description

Oaks Hotels, Resorts and Suites is one of Australasias largest apartment style accommodation providers, managing a portfolio of over 55 properties across five countries.

Job Description

We are looking for an enthusiastic and professional Guest Service Agent on a full-time basis at Oaks Melbourne Lonsdale Suites. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence.

Salary: $53,638.00 + Super + Company Benefits

Responsibilities include:

Providing an outstanding guest welcoming experience by demonstrating a commitment to service excellence and maintaining the front office and reception operational standards.
Meeting guests and customers when they arrive and ensure they are settled in their rooms.
Maintaining professional, open and honest communication to assist guests and make accurate bookings.
Availability to work shifts between Monday to Sunday (between 6.00am and 11pm).
Immaculate personal presentation.
Professional interpersonal and communication skills.


Previous experience working in hospitality, providing customer service and guest services is advantageous.

Additional Information

Join our positive and vibrant team and be rewarded with these team benefits:
50% discounts on accommodation across all Minor Hotel brands in AUS and NZ
Discount when you visit any of our restaurants, cafes, bars and wellness retreats
50% off The Coffee Club VIP membership
Furniture, Australia Zoo, Medibank insurance discounts
Career progression & education assistance
Wellbeing programs (Uprise)
Reward & Recognition programs

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best work place culture.

Company Benefits:
Excellent benefits
Advancement opportunities
Competitive salary
victoria, VIC, AU