Client Executive

About Us

Its our mission to build a world that communicates more humanly. Since 2001, weve been delivering innovative and powerful communication solutions. Today, were a communication intelligence company applying powerful machine intelligence and carefully developed algorithms to deliver effective human engagement at scale even when we are not face to face all guided by our values ofListening, Respect, Innovation,andPassion.

Our customers use Whispir to communicate across multiple channels from SMS to email, to dynamic landing pages, voice and more all easily configured to meet their specific needs. All of our customers benefit from our low code no code platform and powerful APIs. Our promise is to deliver a platform capable of achieving the worlds highest engagement rates.

About The Position
The Client Executive will lead the account sales strategy and business development initiatives for assigned geographic and channel territory, for the achievement of sales plan. As a seasoned, talented enterprise and mid-market sales leader, youll know how to plan and execute comprehensive account pursuits and transactional business in collaboration with our channel partners. You will collaborate, communicate and share with other members of the sales team and thrive in a fast-paced technology environment.

Ideally you will have experience in consultative selling techniques and navigating diverse Business and IT stakeholders, to deliver business growth.

Key Responsibilities

Assume overall responsibility for pipeline, signings and revenue achievement in accordance with assigned business plan within your territory
Generate new opportunities by working with the partner sales organisations and directly sourced prospects

Understand the business & technology strategies of the respective target prospects within assigned territory

Primary opportunity owner for new business, and selectively for renewal/growth business

Prepare and present clients with compelling proposals, solutions, justifications and expected results in order to win the business
Responsibility for overall client satisfaction, retention and growth for assigned accounts

Collaborate with other Whispir teams for ongoing retention and growth strategy for assigned accounts

Oversee the implementation handover of the proposed solution in conjunction with other Whispir teams

Co-ordinate and lead deal activities from all business units of Whispir
Build and maintain effective executive relationships in strategic channel partners

Ensure consistent application of deal registration to avoid or resolve any channel contention

Identify and develop opportunities within partners for their own-use

Keep Whispir stakeholders regularly informed of status, progress and issues of the various sales initiatives and ensure timely, accurate Salesforce updates
Represent Whispir at Channel and industry events

Sales Territories:


About You
Even if you don't meet this criteria perfectly but believe you have lots to bring to the role, we encourage you to apply. We know its tough, but please try to avoid the confidence gap - you dont have to match all the listed requirements exactly to be considered for this role.

Minimum 5 years enterprise sales experience, preferably within the enterprise software or x-as-a-service industry

Experience and professional network within strategic channels

Strong business and sales acumen the ability to critically analyse and qualify customer and partner business and develop bespoke solutions and strategies
Demonstrable track record of closing new business solutions and achieving sales plan

Demonstrable track record of pipeline generation and management

Excellent written, verbal and presentation skills

Sound stakeholder engagement competencies that operate at all stakeholder level
Exceptional relationship management skills with customer/partner service at the core

Positive attitude, team oriented, self-starter who can work alone and in a collaborative manner to achieve team goals

Familiar with Solution Selling methodology and uncovering customers business issues

Ability to multi-task, prioritise, and manage time effectively
Passionate and results driven

Able to work independently and efficiently to meet deadlines

Self motivated, detail-oriented and organised

Thought leadership inspires new thinking in colleagues and business
Follows through with commitments and fosters mutual trust with fellow employees

Assumes additional responsibility without being asked

Encourages fellow team members to make innovative contributions & embrace new ideas

Why We Think You Will Love Working at Whispir
Totally flexible working hours because you know how to get the most out of your day

Birthday paid leave

Volunteer and engage with community paid leave

Ongoing monthly WFH allowance
Women of Whispir program to connect senior female leaders with women across the company to promote connection, networking and mentoring opportunities

Whispir is an endorsed employer for all women; check out our benefits directly at WORK180:Whispir Benefits | WORK180 Endorsed Employer
victoria, VIC, AU