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Operations Manager

About the role

Within Kent Groups newly established Mobile Storage Division, this Operational Management position is responsible for managing a specialised team, across five locations within Australia.he successful candidate will be one who works hand-in-hand with the GM of Storage, as well as their equivalent in the Sales Team ? in order to execute the business strategy and deliver a customer-centric service.p>
Being considered for this senior role, you will have the opportunity to be part of the strategic moulding phase of this new business unit.his opportunity is an exciting, fast-paced, hands-on opportunity where the interaction and cross-functional abilities of the individual will lead to success.f your dream is to leave a legacy, then this is the place to do it.p>
Success in performance, productivity, effectiveness and profitability of the Division will come from the provision and implementation of effective operational initiatives.his is a role that you can get your teeth into for all the right reasons with safety, people management, process improvement and WMS utilisation as the top priorities.nder the guidance of an experienced GM who themselves are keen to pay it forward and invest in the next generation of leaders./p>
Some of what you will be doing

Achieving personal, as well as operational team targets and KPIs
Leading, coaching, mentoring, and managing your operational team to provide exceptional customer service and positive outcomes
Working with managers and team members to identify opportunities for improvement, creating action plans and receiving commitments to ensure outcomes/results are achieved
To control the activities of operations in a cost-effective manner
To oversee efficient employee and vehicle daily programming for storage
To ensure that all relevant systems and documentation are accurate, precise, and complete, within the client management system
Manage operational service delivery issues to resolution
About you

Ideally you will have exposure to the removals and or storage industry.ou will have demonstrated success in operations and mentoring others.our experiences will show a hands-on approach that successfully oversees and assists with the day-to-day management of frontline staff.e don't want to maintain our position we want someone to come in and continue to grow it.o, looking outside the box, trying new things and finding efficiencies are the traits we are looking for./p>
What else we are looking for

Your commercial acumen means you understand what's needed to support a successful business
Sound operational understanding that can juggle labour, vehicles, inventory, equipment, warehousing, purchasing and the forward thinking to keep on top of it all
You know and understand people and you invest in their development and training
Good understanding of operational efficiency and cost control
You may not fit the requirements % but that's ok, we focus on training and development.f you are looking for a career and not just a job, you're in the right place!
About Us

Kent is an Australian success story that started over 70 years ago and has grown from a family business to an award-winning organisation, built on reputation and excellence.hat's little known about us is what makes Kent such a great place to work, our people.e have so many employee stories to share, like those that have been a part of Kent for decades, or our youngest State Manager who started out driving trucks.nd then there is our father and daughter duo who proves some family businesses are worth trusting your family with./p>
Why work for Us

A ongoing role in a stable, essential business, that's growth demonstrates it success
We offer an attractive remuneration package, with interstate travel
Incentive program that recognises your great work
We reward great people so opportunities for you to mentor and train are encouraged
A confidential company EAP program
We maintain a family business culture that genuinely cares for its people
We are making huge investments in technology to enable our people and the systems they use
We give back to the community through local charity work, community support programs and our ESG initiatives
Flexible working arrangements (subject to business needs)
Amazing opportunities for career progression, the last 12 months has seen 80% of our recruitment filled internally
queensland, QLD, AU