Sccm Engineer

About the role

Job Title:Engineer,SCCM
Location:Melbourne, CBD

Do work that matters on a large scale
Collaborate with talented teams of engineers and leaders in their field
Join a progressive organisation with the people and policies you want

At ANZ our purpose is to shape a world where people and communities thrive and to achieve this, we need an Engineer to join Commodity Compute. The tech area is responsible for providing Commodity Compute and Hosting Services

As an Engineer , you will be working as part of a high performing Tools squad that focuses on ensuring the stability of platform support tools and ensuring reliable configuration and monitoring platforms for Windows devices.
What will your day look like

Provide troubleshooting and tech support services to customers for tools supported.
Keep constant vigil on requests and issues queue.
Diagnose the issues and provide apply fixes as appropriate.
Ensure resolution is provided to issues and requests within agreed SLA
Collaborate with other support teams and vendors as part of resolution and to get dependencies and prerequisites solved.
Monitor platforms to proactively identify issues and avert them.
Identify the areas of automation and improve speed to delivery by implementing automation.
Prepare and maintain technical process documentation relevant to operations.
Provide after hours and on-call Support for critical issues and change activities.

What will you bring?

Strong experience and deep knowledge in System Centre Configuration Management tool (SCCM/MECM).
Strong experience with Automation methodologies and processes. Must be proficient with scripting languages and automation tools.
Configuration management and build orchestration with System Centre Orchestrator, Ansible, puppet etc.
Code development experience with various languages like PowerShell, C#, java script etc.
Understanding of ServiceNow Integration and developments options like API etc.
Excellent communication skills, both verbal and written.
A growth mindset with the ability to work in a transparent and collaborative manner.

Youre not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture and we actively encourage people to try new things. So if this role interests you and you feel you have most of these things in your toolbox, wed love to hear from you.
victoria, VIC, AU