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Social Media Specialist


Are you dreaming of a career where you love arriving at work each day?

What does the Social Media Specialist DO?

Some of the incredible things youll be doing are:

Be a social media subject matter expert, regularly liaising with social media channels and other brands, staying abreast of new technology, developments, trends and best practice.
Collaborate with wider Marketing Team to devise and deliver digital campaigns that engage, inspire and drive revenue
Develop content plan and schedule content for all social media channels
Brief production team routinely on engaging digital-first content (photography/video)
Craft copy/captioning to accompany assets for all social media posts and digital social assets
Help generate quality UGC via influencers, customers and team members
Work closely with production team to assist in creating compelling digital content
Continue to optimise content based on performance
Routinely update channel branding to align with wider marketing campaigns
Work closely with eCommerce Team and external Agencies to implement and optimise digital advertising strategy
Use social media analytics to measure performance, making recommendations and implement changes to continue driving and improving ROI
Manage budget, including forecasting, spend and completing regular reports on ROI.
Continue to build an active and engaged community of brand loyalists across all social media channels
Reply to all relevant customer comments across social media channels
Support or brief Customer Experience Team on guidelines for managing specific customer/product enquiries where necessary


How much ENJOY can you squeeze into one role!
Delight in your welcome, which includes Swedish design gifts. Love working with a team of motivated, passionate and supportive individuals. Enjoy spending your generous 60% Team Member discount. Oh, and you wont be working on your birthday, youll be feeling the birthday love with your paid day off. Youll also enjoy great opportunities for learning and career development through coaching and our online learning platform. And we promise, not one year working anniversary, also known as your kikki.K birthday will go by without a celebration!


Come and SHARE your unique talent with us!

Some of what were looking for you to SHARE includes:
3-5 years experience in a social media management role (preferably for an eCommerce/retail brand)
Solid understanding of social media strategy, best practice in platforms, scheduling tools and analytics tools (e.g. Google Analytics)
Commercially-minded, understanding what drives revenue just as much as engagement
Strong copywriting skills and ability to help generate creative, innovative and world-class commercial content
Proficiency in Adobe Creative suite to help deliver social media assets.

Now youve imagined how your dream can become a reality, let us inspire you to chase dreams of your own.
victoria, VIC, AU