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Customer Service Representative

Flexible working arrangements - weekdays and weekends
Attractive hourly rates, various durations, nominate your availability
Work with high profile organisations across public and private sectors

flexhive is your temporary staffing agency. We are currently seeking Customer Service Representatives/ Officers across WA for Tier 1 commercial clients, mainly for call and contact centres in the finance and commercial industry such as Bank, Insurance, Telco and More!
They are contract roles with different working hours and the possibility to extend.
Our Customer Service and Contact Centre positions:

10+ jobs available across Perth
Flexible temp contracts between a few days to ongoing
Temp to perm opportunities
Shifts between 4 to 8 hours a day
Hourly rate ranges between $29 to $35 + Super upon experience
Easy to fill timesheet and on-time payment
Duties and responsibilities
Customer Service roles are different every day, so there will never be a dull moment! You will be primarily phone-based and will deal with enquiries from existing customers following any issues through to completion.
The Customer Service Officer and Representative will be responsible for the following, but not limited to:

Answer incoming calls and respond to email correspondence in a fast-paced environment
Display intermediate computer literacy skills and the ability to follow a process/script
Build strong relationships with new and existing customer
Process and track orders, and assist clients with transactions and inquiries
Work effectively as part of a team environment to achieve own and team objectives
Manage time and organise own workload against performance expectations
Ensure all administrative compliance requirements, data entry and an efficient client engagement journey are met

If you are looking for a dynamic temp role within a Tier 1 organisation in Perth, apply now and choose from multiple opportunities.
Your experience
The role demands professionalism, organisation, and a commercial attitude towards all levels of customers and staff:
Previous experience (ideally min. 12 months) in Customer Service
Experience in a high paced environment
Proficient/clear communication skills
Competent data entry skills
Proficient with computers and the ability to quickly learn new systems
Reliability, Adaptability and Punctuality

We are open to Working Holiday visa (subclass 417) for this role.

Be part of the hive: one application, many opportunities.
You're not only applying for this job, but you will also get the opportunity to enter our innovative recruitment process.
flexhive by Hudson employs 100+ staff, pays over 1400 temps, places hundreds of people in permanent positions, and grows every week!
As a member of our talent pool, you will no longer need to search and apply for new jobs as we will contact you with suitable opportunities which you can accept or decline based on your availability.
Apply now, sit back, and let the jobs come to you.
Company
Hudson
Posted
06/19/2022
Location
western australia, WA, AU