Sr. Technical Editor

Title: Information Development Eng 4

Role: Sr. Technical Editor

Team: Information Experience (iX)

Experience: 8+ years

Location: Bangalore

The Information Experience (iX) team develops and delivers the content our customers need to install, manage, and configure Juniper’s products and solutions. Juniper Networks is all about powering connections and empowering change. In the iX team we strive for that daily by:

· Putting teamwork first. We know that we can do so much more collectively than we can individually. We are respectful, collaborative, inclusive, and courageous. We also remember a huge part of teamwork is not taking ourselves too seriously and every day we try to sprinkle a little bit of fun into the mix. 

· Being unafraid to fail. We know that everything won't be done perfectly the first time. We go for it anyway. When we make mistakes, we get up, brush ourselves off, learn from the experience, support each other, and try again. 

· Remembering why our work is important. Our job is to help make our customers successful. We do this through simplified onboarding, intuitive help in our applications, and giving customers the content they need when they need it. When we do this, we help make their lives better, which has intrinsic meaning. We also help make something essential to life as we know it, connectivity from anywhere to anywhere, possible. We measure our success against these goals.

About the Position:

The Juniper Networks Information Experience (iX) team seeks a technical editor to edit hardware and software network product documentation that is developed in-house.


Work with writers, information architects, illustrators, other editors, as well as the marketing and legal teams, to create high-quality user documentation. 
Work with people across three main locations (Sunnyvale, CA; Westford, MA; Bangalore, India).
Provide developmental editing: Structure topics and guides to improve content flow; close documentation gaps by researching and discussing with writers and engineering; and eliminate redundancies in content.
Copyedit technical content, following established style, content, and usage guidelines.
Work with the information architect to implement topic writing guidelines.
Work with other editors and the content strategist to implement modernization writing guidelines.
Manage and contribute to the corporate style guide, word list, and glossary.
Attend relevant meetings, such as All-Hands and editors’ meetings.
Test deployed/published documentation sites as needed.

Minimum Qualifications: 

BA/BS or equivalent degree in applicable field and 7 or more years of editing experience.
Experience in the computer networking industry or other technical areas.
Excellent English language and grammar skills, both written and verbal.
Strong editing skills.
Knowledge of style guidelines, preferably in working with high-tech product documentation.
Experience editing documentation using XML tools and technologies (DITA, Oxygen, ArborText Editor), as well as Adobe Acrobat and MS Word.
Experience with content management systems a plus.
Strong collaboration skills.
Ability to work independently and as part of a greater product documentation team.
Strong ability to handle multiple projects and schedules simultaneously and to move quickly among projects.

Other Information:

Relocation is not available for this position.
There are no travel requirements for this position.

Juniper is an Equal Opportunity workplace and Affirmative Action employer. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.


Juniper Networks is in the business of network innovation. From devices to data centers, from consumers to cloud providers, Juniper Networks delivers the software, silicon and systems that transform the experience and economics of networking. Our products and technology run the world's largest and most demanding networks today, enabling service providers, enterprises, and governments to create value and accelerate business success. Everyday our 9,000+ colleagues come together across 46 countries to realize our company vision - Connect Everything, Empower Everyone. We are innovating in ways that empower our customers, our partners and ultimately, everyone, in a connected world. These customers include the top 130 global service providers, 96 of the Fortune 100 and hundreds of public sector organizations.


Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bangalore, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work. At Juniper we believe this is more than a job - it's an opportunity to help change the world...

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