Product Manager


What's Travelport?

Travelport is a worldwide travel retail platform. Our next-generation marketplace connects buyers and sellers that share our passion for delivering exceptional travel experiences. Unconflicted and independent, we are reinventing a simpler future for travel's complex ecosystem.

What does a great Product Manager do?

The Product Manager is responsible for identifying customer needs, prioritizing features, guiding the work through Lean product management and developing and executing on the product vision and product roadmap. Identifies customer needs to articulate value propositions that will drive the optimum return on investment for their product. Provides vision & direction to the delivery team around value pursuit/requirements, feature prioritization and feature-level acceptance criteria. Responsible for entire product lifecycle including sunsetting of products.

Based in Denver, Colorado, this Senior PM role will be responsible for helping define and execute Travelport's Retailing strategy and roadmap for our JSON API. Our JSON API is a next-generation API powering our travel agent customers' connections to Travelport's search & booking systems as well as our own Agent UI product, Smartpoint Cloud. As such, experience in building JSON-based RESTful APIs will be a requirement for success.

Responsibilities:

  • The Senior Product Manager is responsible for the Product strategy and vision and will actively manage the prioritization of the Product roadmap for their Product, collaborating and working with the respective product stakeholders to support the Business Strategy, detailing the target Return on Investment (RoI) using tools such as Profit &Loss and Total Cost of Ownership (TCO) for the product(s) over specified time horizons and prioritizing its features.
  • Accountable for tracking and reporting on status and metrics; forecasting and monitoring the product TCO and product development/management activities against the agreed plan, managing and reporting potential overruns and the performance against the agreed KPIs, KR and the proposed ROI.
  • Responsible for working in concert with the Product Marketing team on general market sensing, defining the target customer, what problems they have and the needs the product will address ,developing understanding of how the product measures up to competition, and what makes it unique.
  • Accountable for executing the product roadmap, facilitating collaboration with internal stakeholders to deliver the product plans and help drive the anticipated value agreed as part of the planning process.
  • Accountable for synchronizing with the Product Owners to ensure new work is brought into the backlog and prioritized appropriately.
  • Responsible for collaborating with customers to develop a deep understanding of their customers' market and their business processes; will communicate the product roadmap and actively pursue feedback using the appropriate artefacts.
  • Accountable for managing industry mandates and for executing on the delivery of these.
  • Responsible for coordinating and leading the governance of the activities associated with the Product. Enabling a review of the interdependencies between products and scrutinizing performance and delivery against the plan.
  • The Senior Product Manager has content authority for the Program Backlog and is accountable for accepting features as done.
  • Responsible for researching and staying up to date with market, design thinking, technology and competitor trends through the appropriate use of tools, resources and stakeholders to qualify new product pipeline opportunities, which will help realize the Product Family Strategy, KPIs and KRs. Accountable for using tools and frameworks to make data driven decisions to test out hypotheses.
  • Responsible for ensuring customers, functional, and market experts are integrated into the Product Management, delivery and architecture teams by agreeing resource requirements with wider product stakeholders.
  • Responsible for coaching, mentoring and developing the team to delivery their objectives and manage their performance as well as guiding them to achieve their personal growth aspirations
  • Responsible for providing regular feedback on performance and behaviors as part of the Performance Enablement practice and fostering a high-performing team
  • Oversight and reviewing of the teams' Product Analyst/Manager responsibilities and tasks
  • Responsible for inspiring the team to work together and share best practice to achieve the Product Analyst/Manager goals
  • Responsible for developing own deep functional product knowledge and understanding of the technical composition of the systems that support the product set
  • Acting as escalation point where required

What we look for/who would prosper in this role?

  • Minimum 7 years working in product, consultancy or business analysis
  • Proven success in building JSON/REST-based APIs.
  • Expert understanding of technical composition, deep functional product knowledge
  • Fully experience in Product Manager core disciplines
  • Extensive knowledge across business and product/technology organizations
  • Understands business unit/functional area and responsibilities as they relate to Travelport people, business and clients
  • Experience of working with and a sound understanding of PDLC, Product Management principles, methodologies and tools in a SAFe or Lean/Agile environment
  • Leadership experience of communicating a vision and bringing a virtual team of individuals together to achieve goals across diverse functional areas (eg Product, technology, Customer)
  • Articulating a vision of good practice and ensuring standards set are achieved
  • Change management and conflict resolution experience; proven ability to work within a matrix organization, influence, lead and prioritize in a fast-moving and ambiguous environment often with conflicting priorities
  • Strategic understanding of functional area and responsibilities as they relate to Travelport People, business and clients
  • Deep and demonstrable experience in working with a variety of data disciplines such as: product telemetry, data mining and analysis, Data Science, and Artificial Intelligence / Machine Learning would be a bonus
  • Degree in Computer Science, Business or equivalent combination of education and experience
  • A professional certification such as SAFe PO/PM, SAFe for Teams preferred
  • Extensive knowledge and experience of working with PDLC and Product Owner (SAFe or Lean/Agile) principles, methodologies and tools
  • Communication: ability to convincingly express the connections between larger business goals and feature backlog items for alignment with Product Strategy
  • Communicate effectively on the purpose and vision of the product roadmap to the wider delivery team and their role in delivering or contributing to the business outcomes
  • Influencing skills: capacity to seek consensus and agreement across multiple stakeholders, bringing diverse opinions together
  • Expert conflict resolutions skills: ability to resolve conflict; influencing internal stakeholders at all levels
  • Deep understanding of tech trends and travel industry
  • Expertise in usage of relevant tolls for Product Management requirements such as Jira or Aha

As we evolve and grow as a business, so will you.

You will thrive within an inclusive and diverse workplace where you are encouraged to think differently, and have the courage, confidence & ambition to challenge what's been done before, and be bold to win!

As we evolve and grow as a business, so will you.

You will thrive within an inclusive and diverse workplace where you are encouraged to think differently, and have the courage, confidence & ambition to challenge what's been done before, and be bold to win!

Benefits Of Working At Travelport

We believe all employees contribute to the success of the company and should be able to share in that success, which is why all jobs are eligible to participate in our bonus program with any payouts being subject to individual and company performance. We offer a comprehensive benefit program that includes medical, dental, vision, disability, life, a competitive 401(k) match. We make health and wellness a priority and offer a generous paid time off policy as well as contributing to our communities with an annual volunteer day off.

Salary Target: $110,000 - $130,000

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty, and training.

Interested? We'd love for you to get in touch!

We are an equal opportunities employer and will consider all qualified applicants purely on their skills and abilities. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if needed.

Posted
06/11/2022
Salary Range
$78,000.00 - $102,000.00
per Year
Salary range estimated by
salary estimation provided by zippia
Location
Broomfield, CO, 80021, US