Quality Manager - QMR Regional Service (APAC)
This is where you save and sustain lives
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Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.
Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.
Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.
Manages through subordinates the coordination of the activities across all countries in the APAC region in the Quality organization and across the business supporting the Service including both depot and field service activities. Ability to influence decisions through use of data and responsible for results in terms of compliance and conformance to regulations, Global Service and Baxter Quality policies.
Essential Duties and Responsibilities
Manages the activities across all countries in APAC providing Service and related support in the Quality organization with responsibility for results in terms of compliance to Service quality requirements.
Implements the global quality system procedures cross functionally and manages compliance locally.
Responsible as the QMR representing Service in the Region including Management reviews, CAPA, internal audits, field action performance and related KPI’s for Service
Understands and ensures conformance to regulations applicable to several sections or departments.
May participate in or manage quality assessments of internal operations and suppliers to analyze compliance and assess risk.
Interacts frequently with internal subordinate supervisors, functional peers and senior group leaders.
Lead interactions with regulators and auditors (ISO, Baxter internal/corporate) and customers to represent the company products and processes related to Service and the associated QMS requirements.
Identifies and manages continuous improvement projects with the objective of achieving quality, reliability and cost improvements.
Manages coaching, training and development of direct reports and team.
Adheres to all environmental, health and safety SOP’s, equipment, policies and procedures, including any department specific requirements.
Support commercial entities in knowledge and navigation of Quality requirements specifically as it relates to the Service Organization.
Participation/Oversite in new product launches and transfer of local operations to Service.
Drives initiates in Service with a focus on transformation particularly in the digital arena and with a focus on simplification and standardization through global and where required regional processes.
Thorough knowledge of applicable procedures, specifications, regulations (!SO 13485 and local requirements).
Ability to manage / supervise a team of employees.
Strong analytical and problem solving skills.
Strong communication and leadership skills.
Strong interpersonal, communication, influencing, negotiation skills.
Strong project management skills.
Education and/or Experience:
Bachelor’s degree in science or engineering
5 years in Quality, Manufacturing, Engineering or related field.
Minimum 5 years of management experience.
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