Entry Level Claims Officer

At Gallagher Bassett (GB), we provide a compassionate and innovative claims service for injured workers and Employers who have been impacted by a workplace injury. With dedicated teams specialising in in a range of functions, we support injured workers with a holistic approach on their journey to return to work and to life.

Your Role

GB have some exciting opportunities in Claims Administration and Case Management on offer to join our workers compensation team. If you’re looking for the right foot-in-the-door in the insurance industry or to kickstart your personal injury career, we want to connect!

At GB, we drive and deliver career progression. We offer dedicated learning and career pathways and provide ongoing training for a variety of roles. We invest in our people through succession planning and have a number of mentoring and training programs available.

You will add value to Gallagher Bassett across the following:
Providing administrative support to GB's Worker’s Compensation claims management teams
Performing administrative functions by completing tasks such as completing standard letters, maintaining spread sheets, photocopying and filing documents
Taking ownership of your portfolio of Medical Expenses Only and closed-period Claims for injured workers
Providing Workers Compensation claims advice to all involved parties such as injured workers and their employers
Liaising with injured workers directly with relation to their claim, as well as liaising and building rapport with providers and employers to monitor effective medical treatment programs for injured workers
Providing a high quality and empathetic customer service to internal and external stakeholders
We’re interested in hearing from people who possess:
Tertiary education or qualifications within the Psychology, Legal, Social Work or Allied Health/Health Science disciplines (ideal, but not essential)
Administration experience/knowledge of general business and administrative practices
Recent work experience within an administrative and/or customer-service based role
Exceptional time management and organisational skills and the ability to prioritise your tasks
Excellent communication and interpersonal skills, and a team-player attitude
An aptitude for working within a dynamic, fast paced and challenging environment
If you live our values and demonstrate the people capabilities, we can offer you the following:
Attractive remuneration packaging
Excellent working environment – friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities;
Exciting career – as our Company grows, so do the opportunities for our people;
Opportunities for ongoing education and development;
Service recognition awards; and employee assistance program for yourself and immediate family members.
A brief overview of GB:

Gallagher Bassett is Australia’s largest Third Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.

Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, employing over 1000 staff.
At Gallagher Bassett we take pride in who we are and what we do, we believe our people are our strength and we pride ourselves in delivering for our customers.

GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance.

To apply
Be engaged with a high performing and agile team backed by a positive culture. If this sounds like your future career, then we want to hear from you today! Click on Apply for this Job.

GB is an Equal Opportunity Employer and as a member of the Diversity Council Australia, we recognize the importance of, and embrace diversity in the workplace.

To be considered for this opportunity you must have the right to live and work in Australia when applying.

Agency applicants will not be considered for this position.
Melbourne, VIC, AU