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EMR Implementation Consultant

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

We currently are seeking a Clinical Implementation Consultant to join our Tasy Health Management Suite team based in Brisbane. Tasy Health Management Suite is a solution to manage the workflows of healthcare organisations, incorporating Patient Administration, Clinical Care, Revenue Cycle Management, Patient Portal and more.

Looking at the challenges the world is facing today Philips’ purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.

You are responsible for

Specification and Implementation of digital workflows with a primary focus on Clinical functionalities of the Electronic Medical Record (EMR) / Health Management System (HMS) solution in relevant clinical settings.

Mapping the customer’s workflows to existing workflows in the solution and identifying opportunities for development or configuration;

Configure the software to align with the customer’s workflows;

Communicate closely with customers’ key users and act as their contact on implementation related needs;

Explaining the key concepts and benefits of the EMR/HMS and Philips’ connected care solutions to the customer;

Gathering and maintaining knowledge of standards and legislative requirements as they relate to your focus workflows

Acting as the bridge between the customer and the global development team;

Communicating with colleagues to align integral, non-siloed workflows;

Working as part of a team to design deliver and test interfaces.

Documenting progress and effort on tasks, following the established methodology;

You are a part of
a highly skilled and dedicated team working together to deliver large-scale projects and commercial activities. You will enjoy a dynamic and agile working style in a fast-paced environment.

To succeed in this role, you’ll need a customer-first attitude and the following

Qualifications and experience as a Nurse preferably with experience across multiple hospitals or states. With exposure or experience across multiple hospital departments

Strong understanding of hospital clinical processes in the Australian market

Digital Healthcare knowledge with implementation experience

Previous vendor experience would be highly regarded

Structured and logical thinking, with a proven ability to priorities, delivering on time with a quality focus.

Ability to negotiate for positive outcomes (win-win)

A self-starter, with ability to identify and execute on opportunities to add value without granular direction.

Ideally at least 3 years of related experience in a clinical role in a hospital.

Willingness to travel based on business requirements and customer mix

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, even you.
Brisbane City, QLD, AU