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Application Administrator

Application Administrator-00008YV2
NSW Electoral Commission

The New South Wales Electoral Commission delivers trusted and independent systems, processes, oversight and engagement that support democracy in New South Wales. Our vision is to maintain confidence in the integrity of the democratic process and make it easy for people to understand and participate.

Our work includes:

• Running elections;

• Communicating and engaging with the public and our stakeholders; and

• Investigating possible offences and enforcing electoral laws such as the Electoral Act 2017 and the Electoral Funding Act 2018.

The NSW Electoral Commission offers a 35-hour working week with good work life balance.

Purpose of the Role

Reporting to the Application Support Team Lead, this role undertakes application administration for NSWEC’s business systems, including technical support and maintenance. These systems include complex business critical in-house developed systems used for managing election-related processes; SaaS applications on MS Azure and SharePoint platforms and commercially available enterprise systems such as HP Content Manager (TRIM), HP ALM, JIRA/Confluence, and others.

This role will be required to communicate with users, vendors and other colleagues from technical and non-technical background to troubleshoot and offer expertise in application support.

Due to the cyclical nature of our agency’s operations, after hours support roster will be required during peak periods.

The role is full time ongoing.

The NSW Electoral Commission is committed to maintaining public confidence in the integrity of the electoral system. The Commission requires all its employees to refrain from membership of any political party and from engaging in political activity which could be seen as reflecting adversely on the strict political neutrality of the Commission. To maintain political neutrality, applicants for roles with the Commission who are, who have been or who may be perceived to be or have been connected with political activities may also be ineligible for appointment and should disclose such information as part of their application. This does not include voting in a Commonwealth, State or Local Government election, which is compulsory in NSW. The Commission’s may be viewed on its .

Your employment will be subject to National Criminal Records Check to determine your suitability for employment.

Essential Requirements

As the successful candidate, you will have:

ITIL V3 or V4 certification or equivalent skills and experience
Experience managing and providing Level 2/3 systems administration support across a broad range of complex business systems
Demonstrated recent experience in MS SQL Server and/or Oracle databases as well as IIS.
Experience using Azure technologies is highly desirable.
High level verbal and written communication skills with the ability to prepare clear and concise system support documentation and technical documentation
Politically neutral with no affiliation to political parties or lobbyists/campaigners.
Satisfactory Criminal Check Result.
Sydney, NSW, AU