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Participation Plan Officer



Based across our Parramatta, Blacktown and Mount Druitt offices, we are currently seeking a Participation Plan Officer within our ParentsNext team.

This important role works with disadvantaged parents to assist them in identifying their education and employment goals and developing a pathway to achieve these goals by linking them to activities and services in the local community. You will be required to build and maintain successful relationships with various community organisations and RTO's in order to best assist our customers.

What is ParentsNext?  The ParentsNext program is a government initiative designed to assist eligible parents to plan and prepare for employment by the time their children go to school. It operates in all non-remote areas of Australia.

The opportunity

Empower our customers by helping them identify individual education and employment goals
Develop participation plans with parents using motivational interviewing techniques 
Provide our customers with career advice and labour market information on local employment and education opportunities
Deliver engaging and relevant group work sessions relevant to workforce re-entry, studying and common barriers for parents
Collaboratively identify strategies to meet individual needs using a holistic approach
Engage with the local community to build relationships and coordinate and refer our customers to community agencies

About you

You have the ability to build lasting relationships within the community
Your high level of interpersonal communication, strong organisational skills and commitment to customer service will ensure your success
You have an awareness of the vulnerabilities and challenges for parents with young children to engage and participate in education and pre-employment programs
You have an empathetic approach and are able to build trust and rapport 
You have knowledge and experience of case management practice from a strengths-based and solution-focused perspective
Hold or have the ability to obtain a Working with Vulnerable People or Children Check (or equivalent)

Mount Druitt, NSW, AU