Help shape the next generation of ecommerce for the next generation of consumer.

About the Role

The Authenticator inspects items to ensure they meet the standards and conditions of StockX and are authentic. This person will work closely with our operations and customer service team to ensure we deliver an outstanding customer experience. In addition, this role supports the documentation of our authentication guide and helps to develop our growing team.

Your work will be fundamental to the success of the business, ensuring that StockX delivers on it value proposition of delivering authentic items to customer.

What you will do

Inspect and process items adhering to strict standards of condition and authenticity
Assist with building product authenticity guide
Proactively work with customer service and other team members to improve process
Support operations team in unloading trucks, palletizing boxes, opening boxes when needed

About you

Minimum of 3 years of experience in retail, customer service, operations, or a similar environment
Proven experience in reviewing and authenticating sneakers, apparel, etc. 
Product knowledge of sneaker manufacturing and illegitimate shortcuts
Strong attention to detail and accuracy
Ability to work well in teams and good communication skills
Comfortable in a fast-pace, entrepreneurial work environment 
Melbourne, VIC, AU