Online Optical Dispenser at (Work from home)

                  Online Optical Dispenser at (Work from home)

About the company ( is operated by the SmartBuyGlasses Optical Group, one of the world’s largest designer eyewear e-commerce companies. With a presence across Asia Pacific, Europe and the Americas, we have been market leaders in over 20 countries for more than 10 years. Our best-known website brands are: SmartBuyGlasses and VisionDirect offer the largest range of designer eyewear online. Through an integrated supply-chain and close relationships with some of the world’s leading eyewear distributors, we’ve provided customers globally with the best quality brands.

About the role

As part of the Optical Department, you will be trusted with independent working whilst being part of a supportive and efficient team.You must have high attention to detail and be experienced in optical frames, lenses and prescriptions, showing confidence and previous experience in applying this knowledge in practice. Additional training will be given.   


Ensure compliance is met for all countries using checklists      
Follow up with customer’s to obtain further prescription information or fix order issues   
Respond to optical questions and concerns from company employees and customers   
Report directly to the department manager for additional tasks
Must present reliably to each shift and assist in covering unexpected leave where possible     
Develop and present training materials to all departments within the company

Candidate requirements    
Previous Optical knowledge is required for this role    
Must know specifically about frames types, lens types, lens thickness, visual issues with glasses and how to fault find and rectify spectacle issues
Previous customer service knowledge is required for this role
Basic understanding of spreadsheets desired, but not required  
Must be reliable and flexible for shifts
Must be keen to learn, continually develop skills and train others within the company

Will be for Part Time job- 5 working hours per week maximum
Flexbile Working hours and REMOTE working ( accept working from home)


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Adelaide, SA, AU