Solutions Designer

Solutions Designer - DurbanIntroductionOur client is seeking a Solutions Designer/Solutions Architect who will be reporting into and assisting the Principal Solutions Architect. This role serves as the owner of the Customer solution roadmap, Technical Design, support and commercial build of E2E Customer solutions.Duties & ResponsibilitiesPre-Sales, Sales and Customer interface - Attend and participate in internal and external meetings relevant to the pre-sales cycleResponsible for solution feasibility, qualification and articulationDetermination of internal and external technology/technical, pricing and vendor requirements for SolutionsProduction and provision of architectural design and execution of solutions for Customer requirementsEnsure proposals and solution amendments are responded to with adequate quality, within prescribed timescales, with input from engineering, procurement and project deliveryProvide technical and solutions support and advice for Sales Team and assist in evaluating opportunities based on technical requirements and alignment with business capabilitiesEnsure collaboration with vendors and partners to understand latest offeringsInternal engagements with Sales teamsExternal engagements with CustomersTechnical interface - Consult with the Technical teams to assist in the development of solutions (designs equipment/hardware, configurations, etc.) to meet company requirements and Customer needsEnsuring compliance with Organization Architecture and Engineering standards, specifications, policies and protocols in the formulation of the Design Diagrams and Technical Solution Document (TSD) for all Customer solution requirementsOwning the process and following correct approval protocol from Divisional Technical LeadsTechnical oversight of the development and delivery of the Solution over the project lifecycleAnalysis of key performance metrics and indicators for network infrastructure to ensure service availabilityAnalysis of infrastructure resource utilisation, trending, and capacity planningCreate and update documentation for all relevant procedures, solutions and architecturesInternal engagements with Technical teamsOperations interface - Production and provision of complete Solutions Delivery and Support Packs in line with Operations (Delivery and Support) requirementsProcurement and Vendor interface - Product Development Input, ensuring product positioning is achieved, delivering key benefits, targets and deliverables Definition/Provision of Vendor technology requirements for selected Vendors (preferred/identified)Assessment of solutions proposals and quotes received from Technology VendorsDesired Experience & QualificationQualificationsRelevant Tertiary QualificationExperience/Criteria5+ years of Pre-Sales and/or Solution Architecture experience in a Service Provider environment or ICT / Telecommunications Industry5+ years of Technical Engineering experienceRelevant network certifications an advantage i.e., Cisco, Fortinet, AWS and/or AzureDeep technical understanding of networking, voice and secure cloud products and servicesKnowledge and experience of physical network infrastructureExperience in communicating complex technical solutions directly with Customers Experience in articulating technical designs and requirements in a structured format
Durban, ZN, ZA