Productivity Consultant / Bpo (Competitive Improvement Services)

About the entity: Productivity SA is established in terms of section 31 of the Employment services Act, No. 4 of as a juristic person with a mandate to promote employment growth and productivity thereby contributing to South Africa's socio economic development and competitiveness. Productivity SA is managed in accordance with the Public Finance Management Act (PFMA).Opportunity:Productivity SA is currently embarking on a process to fill a Productivity Consultant role in their Competitiveness Improvement Services Programme, based in Kwa-Zulu Natal.About the PositionThe primary purpose of this position is to promote productivity-related programmes and provide training and consulting services to existing and new clients that results in improved productivity in organisations.Minimum Appointment Requirements:Tertiary qualification in Industrial Engineering, Operations Management or Commerce which includes Financial Management orPostgraduate qualification in Industrial Engineering and Business Management (ideally) At least 3 years operational business-related experience (excluding experiential training period/ trainee experience) Business Process performance improvement experience in either a manufacturing or consulting environment Ideally) Skills & CompetenciesCustomer Service Orientation Communication Interpersonal Understanding Flexibility Achievements/Results Orientation Persuasiveness How you can make a difference:Identify training needs within client organisations, make recommendations and set objectivesTrain client company employees in productivity improvement programmesTrain client company supervisors in supervisory and productivity programmesTrain SMME owners/managers in business skills and productivity improvement programmesLiaise and communicate with client company managers throughout the training cycleEvaluate the effectiveness of training through post course evaluations.Maintain contact with existing clientsPromote Productivity SA supported programmesAssist in the analysis of the business operations of client companies in order to identify performance improvement opportunities.Apply appropriate techniques to measure and evaluate client organisation performanceAssist in Developing recommendations and proposals to achieve business performance improvement.Assist in implementation of business performance improvement projects at client companiesContribute to the achievement of the region and organisations business plan objectivesStay in touch with the latest thinking on productivity and related issuesDesired SkillsTraining and Consulting ServicesProductivity ImprovementPerformance improvementBusiness Process ImprovementManufacturing industryDesired Work Experience -2 to 5 years Business ConsultingAdditional Requirements & Information:Willingness to work away from home and irregular hoursOwn reliable transport plus a valid drivers license is a requirement for this rolePreference will be given to affirmative action candidates or designated groups in line with Productivity SAs Employment Equity targetsKindly submit a recentlycomprehensive updated CVCopies of all relevant qualifications must be included in your application (Matric & certificates where applicable)Copy of ID and Driver's LicenseSuitable candidates will be subjected to personnel suitability checks: Criminal record check; Citizenship verification; Qualification/study verification and previous employment verification)Also note that correspondence will be limited to shortlisted candidates. If you do not receive any response within the 30 days from the closing date of the advert, consider your application as unsuccessful
Johannesburg, GT, ZA