Merit Desktop Investigator

Who are we? MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella all managed online. Category winners of the Mail & Guardian Top Companies Reputation Awards in , as well as the Deloitte Best Company to Work For Survey and were are passionate about our people. We are positive that with the right people on board, we will continue to grow and give our clients the freedom to do things their way free from worry and most importantly at peace with all the what-ifs of the world. Company values that every employee subscribes to are: Energy, Freedom, Accountability and Attitude. The ideal candidate is one who has the courage to be bold and subscribes to MiWays core values! Do you have a positive attitude, love a challenge, treat your colleagues with respect and look for solutions, not problems? If yes, then MiWay is the place for you!What will you do?Up for a new challenge, feel you can make a difference? The Investigations department is looking for an enthusiastic individual who would like to join the Investigations Team as aMerit DektopInvestigator.What will make you successful in this role?Grade 12/Standard 10/NQF 4 (Tertiary qualification will be an added advantage)FAIS accreditation or a FAIS recognized qualification will be highly beneficialMinimum 2 years Motor claims experienceMinimum 2 years in the STI (Short Term Insurance) environmentAny investigative background (or shown such skill in current roles)Valid Drivers LicenceEssential RequirementsUrgencyOrganised Self-disciplined Self-motivatedExcellent administration skillsCustomer service orientedDeadline and results orientedAttention to detailThink out of the box mentalityAbility to work independently in a team environmentExcellent interpersonal and communication skills (verbal & written)Computer literate Takes ownership and responsibilityEnthusiastic and passionate about the job and the companyPreference will be given to suitably qualified EE candidatesNo pending disciplinary conduct pending Knowledge and SkillsClaims administrationClaims settlementsPayment approval and rejectionsOperate within claims guidelines and compliancePersonal AttributesSelf-development - Contributing independentlyDecision quality - Contributing independentlyPlans and aligns - Contributing independentlyManages conflict - Contributing independentlyBuild a successful career with usWere all about building strong, lasting relationships with our employees. We know that you have hopes for your future your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office the group provides many opportunities for growth and development.Core CompetenciesCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independentlyCollaborates - Contributing independentlyBeing resilient - Contributing independentlyTurnaround timeThe shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. The deadline to apply is 11 April .Our commitment to transformationAt MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.
Johannesburg, GT, ZA