Key Account Consultant

Key Account ConsultantOur Client, a National Fleet Services/ tracking/Fuel Management Company based in Cape Town seeks a Key Accounts ConsultantRequirements•Minimum of 3 years’ experience in customer care / Technical product•Organised with a strict attention to detail.•Good command of English Language, Afrikaans would be an advantage•Clean Drivers License •Excellent computer skills•Be willing to stay away from home for 2 nights per month.Responsibility:The successful candidate will be required to perform / manage the following:•Provide after sales support to all allocated Key Accounts customers•Provide product software and general product support to all allocated Key accounts customers•Compiling and forwarding all quotations, proposals / information packs required by any Key Accounts customers•Attend monthly liaison meetings with all allocated key Accounts.•Use the companies CRM system and keep it up to date.•Attending customer liaison meetings as required including ensuring all action items are dealt with to the satisfaction of both the company and the customer•Understanding customer’s needs and providing them with helpful solutions•Working closely with the applicable (CRC) Key Account Specialist in managing and servicing customers•Working with Telesales department as required ensuring the CRM database is always up •Promote relationships with the company’s customers that reflect trust and credibilitySalary: Market Related
Cape Town, WC, ZA