Support Engineer

Support EngineerLocation: Capetown, South AfricaSalary: R .00 - R .00pmSummary: Technical service consultant online support engineer Online Support ConsultantJob DescriptionWonderful opportunity!Our client in the Financial & IT services industry URGENTLY require TWO Support Engineers to join their operations Division must at least 2 Year sound experience as a technical Service consultant / support engineer .Minimum RequirementsMatricCompletion of relevant IT Technical CourseExperience :Knowledge of MSSQL and MySQL,AWS cloud experiencePython and shell/Dos scriptingLinux knowledge and experienceBusiness analyst skills is advantageous.Worked in the Value added services field (prepaid airtime, electricity, bill payments)Work Hours:8 to 5 or 9 to 6 DailyStandby and Overtime required.The successful applicant must:Be able to write documentation for all created processesBe able to write disaster recovery documentation, cutover processesHave strong problem solving skillsHave dedication and perseveranceMust be able to work well under pressureResponsible to :Production environment, support, upgrade, and securitySetup and configure Disaster recoveryEnsure periodic test are executed at the DR siteEnsure that failover procedures are documented and kept up to dateEnsure that communication channels are established with all clients at a technical levelEnsure feedback is given to both management and clientsEnsure change management is adhered toEnsure adequate testing has taken place before implementing new systems or changesto existing systemsEnsure all technical documentation is current and freely availableEnsure all process are documentedTest any new system released/upgrades from developmentEnsure that a testing schedule and procedure is availableSet-up and maintain Production systemsDatabase managementIdentify issues/problems and assess the severity of the problem and take corrective actionDetermine appropriate approach to solving problemsDevelop plans for implementing solutionsPlease note we dont get back to you within 14days, consider your application as unsuccessfulDesired Skills:MSSQLMySQLLinuxPythonDosITDesired Work Experience:2 to 5 yearsDesired Qualification Level:Certificate
Cape Town, WC, ZA