Digital Account Manager

Description Job synopsis As our Account Manager you will be responsible for managing our clients portfolios, work flows and resources as well as communicating and managing client relationships.This is a highly collaborative role, which interfaces with key internal team members and requires a keen attention to detail, trends, organisation and industry knowledge. Your ability to manage people and work flow while maintaining a client centric approach to work is crucial.Key responsibilities:Build and maintain mutually beneficial relationships with our clients.Empowering a tight knit multi-disciplinary team to create and deliver a high standard of work on time and on budget.Manage and deliver multiple work streams for various types of digital projects within multiple accounts.Project scoping and documentation: project plans, briefing documents, cost estimates etc.Client communication.Manage projects and account recons and budgets.Work closely with the team in order to achieve the clients strategic business goals.Compile and manage weekly and monthly recons.Create cost estimates and monthly invoicing.Keep abreast of current trends (i.e. digital/social media/technology) in accordance with industry best practice.BenefitsMaternity packageProfit ShareRemote workingFlexible working hoursREQUIREMENTSProven working experience in Account ManagementExperience in digital marketingAbility to build and maintain client relationshipsExcellent written and verbal communication skills, particularly in EnglishProactive and reliable with an attention to detailGoogle Analytics (highly beneficial)Facebook Ads Manager ( beneficial)Project management software for example Asana (essential)WordPress (Content Management) (highly beneficial)Google Data Studio (beneficial).special-hidden { display: none; }Id Subtitle
Cape Town, WC, ZA