Reception Administrator

MAIN PURPOSE OF JOBTo assist patients in all aspects of admissions and discharges in a professional manner; preventing operational and financial risks to the organisation and exceeding client expectations.KEY RESPONSIBILITY AREASEnsure admissions (including pre-admissions / bookings) are captured and processed as per procedure Identify and prevent financial risks by adhering to policies and procedures Ensure an effective discharge process as per the Patient Administration Manual Maintain patient confidentiality REQUIRED EDUCATIONESSENTIAL EDUCATION:Grade 12 or equivalent DESIRED EDUCATION: None REQUIRED EXPERIENCEESSENTIAL MINIMUM EXPERIENCE: None DESIRED EXPERIENCE:Reception administration experience; Experience in a private healthcare facilityREQUIRED JOB SKILLS AND KNOWLEDGEDebtpack Enquiry application (Check outstanding amounts if a patient is flagged as Blacklisted.)Admission; Bed functions; Preparation for next day and discharge processesAnatomy (including terminology)Hospitals switchboard systemsPatient Administration policies and procedures (e.g. Patient Confidentiality; Cash Handling; Blacklisted patients; Bed Overrides; etc.)Patient admin programmes on the AS systemComputer literate (Microsoft Office)ICD and CPT codesMedical Aid Schemes and the Private healthcare environmentWorkmans Compensation Act (WCA) processes; procedures and policiesEmergency / Major Incident Protocol (e.g.. Fire; floods; robbery)Identifying possible financial risks (e.g. blacklisted patients; handling of patient valuables; etc.)
Polokwane, LP, ZA