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Business Analyst

PLEASE ONLY APPLY IF YOU HAVE THE NECESSARY SKILLSAt least 7 years experience as a Business Analyst or similar roleKnowledge of software systemsProfessional documentation abilityCritical thinker and problem-solving skillsAnalytical skillsTeam playerCommunication and interpersonal skillsHe/she will be expected to fully understand the various customers environments and businesses and implement business improvements through carefully analysed system functionality and processes, including non-system related processes.He/she will be monitoring current processes and implementing new solutions with the goal to improve overall business efficiency.He/she will also be expected to maintain and improve already created specifications and processes.Document and drive sign off of Business Requirements Specifications (BRS) covering As-Is and To-Be scenariosAbility to work closely with the technical team members to assist with the System Requirements Specifications (SRS)Provide system related business process support to business super users and end usersAssist 1st line and 2nd line support with process challenges, suggest and document process flow improvements and work with the technical teams to enhance and deploy system improvementsIdentify, document and see through proactive process flow improvements in anticipation of user challengesIn-depth involvement with the implementation of ongoing system functionalityThe role might also involve training and testing Responsibilities Analyse the structure of a business, how it uses technology and what its goals areAnalyse and understand various legal and government legislation documentsIdentify problems within a business and formulate ways for businesses to improveCommunicate with senior people in organisationsPersuade internal and external stakeholders of the benefits of technology solutionRun workshops and training sessions (includes agendas, PowerPoint presentations and minutes)Analyse and evaluate current systemsIdentify new system requirementsCommunicate with users to understand their additional requirements and needsWork with IT team and developers to produce new and improve existing systemsDocument new processes, system functionality and requirementsRegularly test and troubleshootTrain and educate others on the team
H2R Africa
Johannesburg, GT, ZA