Santam Insurance -Area Manager- Pretoria

Santam Insurance -Area Manager- PretoriaSantam Insurance -Area Manager- Pretoria :Job SummaryAn exciting opportunity exists for Area Manager position in Gauteng, Pretoria.The Area Manager role is focused on the retention and profitable growth of allocated portfolios through developing and managing strong crop relationships directly with the client and internal business partnersDuties and ResponsibilitiesArea management:Execute relationship management with intermediaries and clients.Attend/handle meetings with intermediaries to discuss performance statistics and growth.Understand the business opportunities in the area and client segmentation.Attend to ad hoc queries and resolution of issues from intermediaries and clients.Promote Santam through marketing activities to intermediaries, clients and the community.Portfolio management:Assist in developing the sales strategy for the area and/or the region.Identify intermediary training needs.Manage realised rate levels according to minimum and target rates.Identify cross and up-selling opportunities.+B2* Monitor crop profitability.Business planning:Contribute/participate/prepare area reports and presentations (can be regional as well as at a senior level).Assist/drive profitability by improved cost managements (commission, management expenses, assessment cost).Assist in/produce analysis of existing clients and segments.Provide input to marketing ideas.Identify opportunities to market the brand. Events budget, invite the intermediaries and participate.Analyse of existing clients and segments.Loss assessmentsPerforming assessments.Manage part-time assessors.Train assessors in collaboration with technical insurance services.Performing control/inspection assessments and re-assessments where complaints are logged on assessments.Distribution channel management:Advise intermediary on appropriate channel selection.Take ownership and manage channel solution implementation at intermediary level.Manage sales function, quotes (large quotes), channel conflict or under quoting, NQR etc.Claims resolution:Conducting claims estimates on allocated business/portfolio.Facilitate resolution of queries at any point of claim by understanding end-to-end claims process (registration,assessment, settlement, repudiation, dispute handling etc.).Interpret policy wordings against claim situations.Analyse and report on claims drivers affecting portfolio growth and profit, such as frequency, average cost per claim (acpc), severity etc.Manage ex gratia requests by assessing merits (loss against policy cover, policy and intermediary history) and create business cases for management consideration.Maintain close network relationships with claims handlers, assessors etc.Qualifications and ExperienceGrade 12H Dip degree in Agriculture (preferably with horticulture as a subject)2 3 years specialised crop experience is essestialFAIS compliance: 60 credits Commercial Lines 30 credits and Personal Lines 30 credits will be an added advatageDrivers licenceHow to ApplyClick on the link below to applyView more information
Pretoria, GT, ZA