Group Debtors Manager


* The incumbent will be responsible for ensuring the cash flow for the JMH Group is maximised through debt collection and minimisation of risk and for the implementation of the Debtors policies and processes in line with the operational objectives of the JMH Group. Assist with the development and implementation of the Debtors strategic plan of the Hospital, in line with the overarching JMH Group strategy. Support the Debtors Department in all its objectives and fully participate as a member of the JMH team, taking collective responsibility for the corporate governance of the Department. Prepare and monitor Debtors age analysis. Ensure queries and complaints are handled promptly and secure a resolution in a professional manner. Responsible for the overall management of the Debtors team and performance thereof. Manage day to day issues that may arise within the Debtors team. Manage own Book Debt, delegating responsibilities as and when necessary. Supervise staff on their Book Debt, assisting with their queries etc*.* Review bad debts initiated and in workflow for approval. Prepare and obtain the necessary authorization of debit / credit notes as well as all other journals as may be applicable to bad debts. Assist patients telephonically and walk in patients with account queries Respond to all emailed and telephonic queries received, seeing matters through to completion. Rejections from medical aid being attended to promptly and forwarding same to respective departments. Ensure overall management and compliance of JMH Group Policy and Procedures with reference to the Debtors Department. Monitor, report and mitigate issues, concerns and lessons learnt during the rollout phase of any given implementation or change. Actively participate in all activities for new process and/or system enhancements affecting the Debtors Department. * Minimum Degree /Diploma (NQF 7) in Finance with Credit Management/ Accounting. * Post graduate qualification in Finance preferred. * Extensive knowledge of Microsoft Office. * Knowledge of statistical analysis & report writing. * Extensive knowledge of credit systems and procedures. * Good knowledge of tariffs and related health industry tariff scale. * Extensive knowledge of insurer authorisation processes. * Coaching Others- The capacity to recognise development areas in others and support them to facilitate personal development through coaching. * Minimum Degree /Diploma (NQF 7) in Finance with Credit Management/ Accounting. * Post graduate qualification in Finance preferred. * Extensive knowledge of Microsoft Office. * Knowledge of statistical analysis & report writing. * Extensive knowledge of credit systems and procedures. * Good knowledge of tariffs and related health industry tariff scale. * Extensive knowledge of insurer authorisation processes. * Coaching Others- The capacity to recognise development areas in others and support them to facilitate personal development through coaching.
Posted
05/05/2022
Location
Durban, ZN, ZA