Mid Level Salesforce Systems Analyst

Our CompanyIf you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.If you have a desire to work in an organisation that is: Passionate about its peopleFocused on delivering the very best tech to our customersOffering the flexibility to work how and where you are most successfulObsessed with our customers successThe leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more!Entrepreneurial in spirit with a culture that rewards collaboration and curiosityObsessed with making a difference in business and to the wider community Impact.com is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levis, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in , Impact has grown to over employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.Your Role At ImpactThis role forms part of a growing global Business Applications Team who are responsible for partnering with business teams such as Revenue Operations to ensure Impact has a suite of carefully selected, fit for purpose, well managed, tightly governed and well adopted technology platforms and tools that work together to drive internal productivity. As a Systems Analyst, you will form part of the team responsible for driving the design, implementation, support and maintenance of Impacts Sales Technology stack , of which Salesforce is the key platform. You will ensure the tech stack is supported, delivering value, continuously evolving to meet business needs and well integrated to provide a seamless user experience.What youll do Work with business teams and Business Analysts to elicit, translate and document business requirements Design wellarchitected solutions that best leverage our internal core platforms.Configure and implement solutions: out of the box configuration and data migrationsProduce project artifacts such as user flows, logical models and technical solutions documentsDevelop and execute test plans to ensure quality deliveryAbility to provide estimates and work breakdown structures for assigned tasksKeep abreast of all new product and technical capabilities during new product releases and acquisitions of the various platformsAbility to follow best practice guidelinesProvide 2nd and 3rd line support of existing applicationsAbility to create insightful reports and dashboards that aid business processes and usersDevelop and execute training programs for new or adapted functionality in partnership with the Sales Enablement Team.Develop testing programs for new functionalityAbility and willingness to run agile ceremonies when necessary What You Have 4+ years of experience in a Business Systems role, working with business and technology teams to deliver system improvements that support business objectives.3+ years of Salesforce Sales Cloud experience1+ years Salesforce CPQ experienceProven ability to configure and optimize integrated business processes across systemsBackground with RDBMS technologies and modeling techniques4+ years of experience in software development lifecycle: gathering requirements, designing solutions, testing, documentation, implementation, and support of solutions.Ability to perform automated testing and write unit testsFamiliarity with agile software delivery methodologies and tools such as Scrum, Jira or Agile AcceleratorActive Salesforce certifications or ability to achieve relevant certificationsTechnology qualification such as Computer Science or Information systems degree What key attributes you need Excellent written and oral communications skillsHighly analyticalSelf-motivatedAbility to articulate process changes and improvements up and down the organizationCollaborative team player who is willing to support multiple business processesAbility to work independently and think creativelyIntellectual curiosity and a desire to be challengedFlexible and adaptable Benefits/Perks Unlimited PTO policyTake the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in bothTraining & DevelopmentLearning the advanced partnership automation productsMedical Aid and Provident FundGroup schemes with Discovery & Bonitas for medical aidGroup scheme with Momentum for provident fundStock Options4-year vesting schedule pending Board approvalInternet AllowanceFlexible work hoursCasual work environment
Cape Town, WC, ZA