Team Assistant

Company Telesure Investment Holdings Reference # TA22 Published 07/04/ Contract Type Permanent Salary Market Related Location Dainfern, Gauteng, South Africa Introduction Telesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some ofSouth Africas leading financial long and short term insurance providers. Ourportfolio includes South Africas most loved and recognisable brands such as 1stfor Women, Auto & General, Budget, Dialdirect, Virseker and 1Life. EmployeeBenefits Administration via our Hippo Advisory Services, which includes healthinsurance, provident fund and group life administration. Hippo is South Africa'sfirst comparison website and compares insurance, other personal financeproducts, travel, health, money, travel, cars from a range of South Africanbrands. Were pioneers with a hunger for the best, bringing customer-focusedinnovation and service excellence to the financial services industry. Were anundivided team of diverse thinkers and doers who believe in leading throughtechnology and pushing beyond limits Job Functions Administration,Data Capturing,Data Management Industries Insurance Specification The team Assistant will be responsible to effectively and efficiently support the specific teams with operationalrequirements, maintain effective relationships with external partners and internalpersonnel through effective administrative activities in order to meet businessrequirements.AdministrationProduce, update and provide best practice administrative support to the teamand external partners.Ensure effective management of Manager Diary.Maintain records of the birthday calendar for Internal teams and externalpartners.Log technical issues on behalf of internal and external partners.Maintain records of employees within the department,draw Reports, analyse data and trends and regularly report to the manager.Collate and distribute incentive data against internal stakeholders.Ensure Travel arrangements (Car Hire, Accommodation and Flights) arecompleted.Assist Human Resources with quality assurance of staff lists, data verification,and leave management.Initiate and monitor the administration of onboarding and/or offboardingprocesses to ensure that all processes are completed accurately, efficiently, andon time.Document PreparationPrepare routine letters, memoranda, reports and similar documents followingdetailed instruction. This is likely to involve using the full range of functionswithin standard office software.Ensure the accuracy of team reporting.Ensure completion of documentation is done timeously.Assist and support manager with the preparation of presentations.Document ManagementCreate a local document management system for an office or department.Ensure records are continuously updated and maintained.Customer Relationships DevelopmentBuild, maintain and manage external relationships, as well as relationshipswithin the department and the TIH Group.Resolve queries from internal or external customers or suppliers by providinginformation on policies and/or procedures, referring complex issues to others.Support the delivery of events to ensure they are on schedule and within budget,meeting all deadlines and work closely with all other parties involved in theevent.Work Scheduling and AllocationOrganize own work schedule in order to get the job done, coordinating withsupport services and assigning short-term tasks to others if necessary.Prioritize own workflow and ensure work is completed to the required standardsof productivity, quality and timeliness; use performance management systems toimprove personal performance.Budgets & InvoicesTrack budgets and report variances to more senior colleagues.Responsible for expense governance and control (tracking expenses against apredefined budget).Research and process online orders.Manage the process of reconciliation regarding the team procurement cards.Ensure the timeous collection of invoices from suppliers.Personal Capability BuildingDevelop and maintain excellent process or technical skills by participating inassessment and development planning activities as well as formal and informaltraining and coaching.Ensure up-to-date industry and market knowledge, as well as internal products,processes is continuously maintained.Support and assist with team development (internal learning and developmentinitiatives) as well as external development activities.TECHNICAL COMPETENCIES Verbal CommunicationUse clear and effective verbal communication skills and provide technicalguidance when required to express ideas, request actions and formulate plans.Computer skillsSupport business processes with comprehensive understanding and effectiveuse of standard office equipment and standard software packages, while alsoproviding guidance and training to others.Proficient in MS Office.; X3, Excalibre, AS, IDU, qlickview, Sage, TMS, XTS/XDS, Client survey data..Data ManagementApply comprehensive knowledge and skills to work independently and providingguidance and training to others to acquire, organize, protect and process data tofulfill business objectives.Writing skillsUse clear and effective writing skills and provides technical guidance whenrequired to express ideas, request actions and formulate plans or policies.Account/Client ManagementProvide technical guidance when required to manage client accounts in a waythat provides benefits both for the organization and its clients.Build Relationships with external partners.Planning and OrganizingProvide technical guidance when required to plan, organize, prioritize andoversee activities to efficiently meet business objectives.Timekeeping for feedback.Numerical SkillsUse an understanding of numerical concepts to perform mathematicaloperations such as report analysis and provide technical guidance whenrequired.Action PlanningDevelop appropriate plans or perform necessary actions based onrecommendations and requirements. Requirements Grade 12/ SAQA Accredited Equivalent (Essential); Secretarial and/orAdministrative Qualification (Advantageous)General Experience2 - 3 years work experience in an administration related role (Essential);Experience in related industry (legal / banking / financial / insurance / businessservices) (Advantageous) Accredited Equivalent - It is the onus of the applicant to provide TIH andits subsidiaries with certified evidence that their qualification(s) meet theequivalent NQF level required for this role at time of application. As a registeredFinancial Service Provider, we are mandated to ensure that all ourrepresentatives are and remain fit and proper at all times. By applying for thisrole, you consent to having your relevant qualification and or accreditation orconfirm that you are working towards meeting the competency requirements.You further consent to the relevant information being verified. Job Closing Date 05/05/ Share on
Johannesburg, GT, ZA