Quality Coordinator-Ekurhuleni (East Rand)

Quality Coordinator-Ekurhuleni (East Rand)Computer Skills JDE,MS Excel,MS Outlook,MS Word,ISO : City Ekurhuleni (East Rand) Province Gauteng Job Description Reporting to Quality ManagerJOB PURPOSE: To coordinate quality standards, processes and procedures in the Quality Department.JOB FUNCTION:Quality Administration:Distribute tasks on behalf of Quality Manager as required and follow up to ensure deadlines are metParticipate in ad-hoc projects as required by the Quality ManagerCoordinate internal and ISO audits in time (including corrective and preventative actions and business process review)Load incidents on SHEQSYsOversee job file allocations to InspectorsEvaluate and review business processes related to quality issues for adherence and corrective actionsQuality Document Management:Compile customised data books for each project, international/order in liaison with departmental personnel as per project requirementsQuality of documentation meets required standards and quality objectives of the companyReceive all documentation required from stakeholder in time Maintain document management system (DM) to ensure effective coordination of documentationCustomer/Stakeholder Liaison:Receive and coordinate all internal and external customer complaintsLoad complaints onto SHEQSYsSet and attend meetings to resolve high risk complaintsInvestigate and close customer complaints according to process and SHEQSYs requirementsVisit production and supplier as required to review production/assembly processes for corrective actionsGeneral enquiries are handled to (internal & external) customers satisfactionCompliance:Adhere to quality and safety standards (self and team)Maintain quality management system in work area as per departmental standardsIssues most recent policies and procedures used in the divisionReporting:Coordinate quality implementation MANCOM month end reports and verify and correct information as required for monthly management reportPrepare reports in required formatInform Quality Manager of critical issues with regards to business process deviations and corrective actionsInclude trends and frequency in customer complaint reportingReview and report on SHEQSYs related incidents and innovationsTo apply immediately for this position click here: Total Quality Management qualification will be an advantage3 years relevant experience with knowledge of ISO : Quality systemProficient in Microsoft Office Suite (MS Word, Excel and Outlook) and JDE would be advantageousContributes to team success, can manage own work, follows up, quality orientated, attention to detail, collaborative and good communication skillsDisplays an understanding of QC processes and standards, such as ISO:; as well as an understanding of the products that are inspected.Can read technical drawingsWhat Qualification Total Quality Management qualification will be an advantage
Johannesburg, GT, ZA