Roadfreight Import/Export Operator

Due to expansion this well established reputable medium size Freight Forwarder have a position available on their busy Roadfreight division for a Roadfreight Import/Export Operator.

Excellent opportunity to join this envied Agent, there are great prospects for the future and well structured ongoing training and support.

Role Scope- Road Import / Road Export Operations, reporting to the Roadfreight Manager, great opportunity to progress quickly and grow with the department.

Role Purpose- To provide Road Freight & Road Brokerage services to ALL Customers ensuring the high level of Customer Service and Company Values are maintained at all times as per the job role responsibilities

Customer Liaison- to receive and process customer bookings in a timely fashion. To build relationships with customer and overseas partners. To gain trust and become customer preferred supplier

Systems / Software Knowledge- to utilise a range of in-house systems to process customer bookings to meet the requirements requested by the customer

• Email management
• Job file raised on in house system for monitoring purposes
• Raising Customs Entries
• Port systems (Claiming UCNs / Renom of UCN / Destin8 /CNS)
• Cargowise - Maintaining milestones, adding the relevant data into Cargowise to ensure the clients reporting and web tracking system are kept up to date, use of Edocs for document management etc.
• Goods Vehicle Management System(GVMS)
• New Computerised Transit System(NCTS)

Customs Compliance- to ensure all shipments are in-line and comply with the regulations set out in country of origin and UK customs

• Understanding the requirements needed for a Correctly transmitted Customs Declaration
• Customs Procedure Codes(CPC)
• HS Codes (Commodity Codes)
• ATC Procedure
• Duty & VAT Rates
• Written Approval of Instructions for Clearance from Consignee /Customer
• New Computerised Transit System (NCTS) - making sure all declarations are compliant and are closed off within 14days

Documentation Management- to ensure for each shipment the correct documentation is raised and received on arrival

UK Arrival Process- to ensure all arrivals are checked in and available for collection and delivery to meet customer requirements

Operational Compliance- monitoring carrier performance to ensure all shipments move as agreed to the customer requirement

Commercial Awareness- to understand and use the current carrier rates to ensure achieve a positive margin

Customer Invoicing- to ensure all invoices raised include all costs incurred and are charged as per the agreed rates

Employment Terms

Mon-Fri 9am-5.30pm

• £25-30k DOE
• 23 days holiday + BH and rising with service
• Private healthcare
• Annual Bonus
• Yearly Pay Reviews