Roadfreight Import/Export Operator

Due to expansion this well established reputable medium size Freight Forwarder have a position available on their busy Roadfreight division for a Roadfreight Import/Export Operator.

Excellent opportunity to join this envied Agent, there are great prospects for the future and well structured ongoing training and support.

Role Scope- Road Import / Road Export Operations, reporting to the Roadfreight Manager, great opportunity to progress quickly and grow with the department.

Role Purpose- To provide Road Freight & Road Brokerage services to ALL Customers ensuring the high level of Customer Service and Company Values are maintained at all times as per the job role responsibilities

Customer Liaison- to receive and process customer bookings in a timely fashion. To build relationships with customer and overseas partners. To gain trust and become customer preferred supplier

Systems / Software Knowledge- to utilise a range of in-house systems to process customer bookings to meet the requirements requested by the customer

  • Email management
  • Job file raised on in house system for monitoring purposes
  • Raising Customs Entries
  • Port systems (Claiming UCNs / Renom of UCN / Destin8 /CNS)
  • Cargowise - Maintaining milestones, adding the relevant data into Cargowise to ensure the clients reporting and web tracking system are kept up to date, use of Edocs for document management etc.
  • Goods Vehicle Management System(GVMS)
  • New Computerised Transit System(NCTS)

Customs Compliance- to ensure all shipments are in-line and comply with the regulations set out in country of origin and UK customs

  • Understanding the requirements needed for a Correctly transmitted Customs Declaration
  • Customs Procedure Codes(CPC)
  • HS Codes (Commodity Codes)
  • ATC Procedure
  • Duty & VAT Rates
  • Written Approval of Instructions for Clearance from Consignee /Customer
  • New Computerised Transit System (NCTS) - making sure all declarations are compliant and are closed off within 14days

Documentation Management- to ensure for each shipment the correct documentation is raised and received on arrival

UK Arrival Process- to ensure all arrivals are checked in and available for collection and delivery to meet customer requirements

Operational Compliance- monitoring carrier performance to ensure all shipments move as agreed to the customer requirement

Commercial Awareness- to understand and use the current carrier rates to ensure achieve a positive margin

Customer Invoicing- to ensure all invoices raised include all costs incurred and are charged as per the agreed rates

Employment Terms

Mon-Fri 9am-5.30pm

  • £25-30k DOE
  • 23 days holiday + BH and rising with service
  • Private healthcare
  • Annual Bonus
  • Yearly Pay Reviews
Surrey, England, UK