Due to expansion this well established reputable medium size Freight Forwarder have a position available on their busy Roadfreight division for a Roadfreight Import/Export Operator.
Excellent opportunity to join this envied Agent, there are great prospects for the future and well structured ongoing training and support.
Role Scope- Road Import / Road Export Operations, reporting to the Roadfreight Manager, great opportunity to progress quickly and grow with the department.
Role Purpose- To provide Road Freight & Road Brokerage services to ALL Customers ensuring the high level of Customer Service and Company Values are maintained at all times as per the job role responsibilities
Customer Liaison- to receive and process customer bookings in a timely fashion. To build relationships with customer and overseas partners. To gain trust and become customer preferred supplier
Systems / Software Knowledge- to utilise a range of in-house systems to process customer bookings to meet the requirements requested by the customer
Customs Compliance- to ensure all shipments are in-line and comply with the regulations set out in country of origin and UK customs
Documentation Management- to ensure for each shipment the correct documentation is raised and received on arrival
UK Arrival Process- to ensure all arrivals are checked in and available for collection and delivery to meet customer requirements
Operational Compliance- monitoring carrier performance to ensure all shipments move as agreed to the customer requirement
Commercial Awareness- to understand and use the current carrier rates to ensure achieve a positive margin
Customer Invoicing- to ensure all invoices raised include all costs incurred and are charged as per the agreed rates