Rent Arrears Officer

Our client is a housing provider with properties in Nottinghamshire, currently they are seeking an experienced Rent Arrears Officer. This is a temporary role, for 35 hours per week between Monday and Friday, and will require candidates with access to transport, the role will be for approx. 2 months.

Duties will include:

• Undertaking all aspects of income recovery, court case work and debt recovery case work
• Monitoring rent accounts and address/progress all cases of debt in accordance with the policies and procedures
• Providing advice and assistance to all tenants who have rent arrears by visiting them on a regular basis
• Maximising customers entitlement, to help progress customer benefit claims
• Providing appropriate advice and support on all aspects of payments, including advice for Housing Benefit/Universal
• Preparing case histories and documentation and undertake appropriate liaison with internal sections prior to the serving of, Notices of Seeking Possession