An exciting growing fashion brand is looking for someone remarkable to join our Ecommerce team in the role of Digital Communications Manager. This is an exciting role that will take on the management and progression of the Email and CRM strategy along with other key communications methods, during what is set to be an exciting period of growth and opportunity.
We are looking for someone who has an extensive experience in Email and SMS Marketing, Push Notification and is passionate about customer experience. The right candidate should be bursting with new ideas and an appetite for understanding and managing the customer relationship, in the digital space. You will have worked with advanced email platforms and CRM tools and know data to help drive the strategy forward.
Main Duties & Overall Responsibilities:
Technical knowledge required:
Minimum of 3+ years experience managing Email and CRM programmes, ideally in the retail sector.
Experience of Exponea by Bloomreach, or similar Customer Data & Experience Platforms (CDXP).
Ability to adapt to new technology and work with both internal and external stakeholders to deliver results.
Strong numerical and analytical skills.
Able to fully utilise the relevant IT support systems, and to be conversant with standard business desktop applications, especially Excel and PowerPoint.
Good understanding of GDPR.
Strong interpersonal skills with the ability to communicate with senior managers.
Business skills required.
Strong Analytical skills
Strong planning and organisational skills.
Good communication & interpersonal skills
Great attention to detail and accuracy
A great organiser
A passion for marketing and digital channels
Core values required.
This role would suit a team player with a positive attitude who is prepared to roll their sleeves up and lead by example
We enjoy and believe in what we do or we dont do it
We are fair, well-mannered and respectful, never weak.
We help each other to succeed colleagues, partners, and customers.
We are creative and push boundaries we dont just accept
We create a positive environment
What they offer:
"Fun fast paced working environment!
"Strong team ethos.
"Stakeholder pension scheme.
"Up to 60% discount on new ranges.
"An extra day's holiday for your birthday.
"£100 welcome voucher to spend on products when you join.
"Free onsite parking
"Free fruit (or pie!) on Thursdays!
"2 fantastic staff parties a year
"Free thinking encouraged.
Building a workforce of passionate, ambitious, and talented people is very important to us and as a result, we invest a lot of time and effort into our company culture and values.
They are looking for ambitious individuals who strive to be the very best at what they do. They are the type of company that works incredibly hard, but in turn, they fully believe in letting your hair down too! If this role sounds of interest, please send over your CV asap.
At A for Appointments, we are committed to equal opportunities for everyone. We embrace diversity and believe that a balanced, inclusive workforce is crucial to our business. We do not tolerate discrimination, harassment or bullying toward any candidates or employees. We are proud to be an equal opportunities employer.
Due to the high volume of applications, we receive, it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days, please assume that on this occasion your application has not been successful.