Finance Senior Client Advisor

Are you experienced in dealing with clients or customers either face-to-face or over the phone? Are you looking to secure an entry-level position in the financial services industry which offers progression within a recruit from within culture? Are you looking for a permanent position with the opportunity of hybrid working?

My client is looking for a number of customer service agents to join their rapidly growing team in Basildon, the position will be working closely with their fund managers. You will be provided with unrivalled training and once completed have the opportunity to work from home 3 days a week.

Job Responsibilities:

* Liaise with clients, Independent Financial Advisors, investors and financial institutions as a senior member of the Client Services Voice Team

* Responsible for responding to customer queries on behalf of a number of high-profile brands

* Manage Inbound customer queries from retail customers on behalf of fund managers

* Take ownership of customer problems, solving them at first point of contact and escalate when required

* Build long lasting professional relationships with customers that will exceed their expectations

Requirements (only 1 required):

* Customer service experience - can be retail, hospitality or telephony

* Recent graduates looking to enter the financial services

* Have a real passion for assisting customers and providing first-class service


Basildon, Essex

* 15-20 minute walk from the station

* Free parking on-site

Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003

Essex, England, UK