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Senior Content Designer - Digital Experience Division

About the role
Senior Content Designer
Were on the lookout for a senior content designer who supports our clients in making the right decisions around their content offering. No two days are the same, one day you might be auditing content, the next, you might be discussing content requirements with clients. The ideal candidate advocates best-practice content design and in doing so, works collaboratively with project teams while also confidently representing best practice both internally and externally.
Youll mainly be involved at the start of a project, working with clients to understand their requirements, auditing content, and using evidence and insights from research to inform deliverables such as Information Architecture and feeding into wireframe creation with ideas on UX writing.
Youll be able to zoom into the detail of the content but also zoom out on a bigger scale to ask the strategic questions to clients around substance, structure, workflow and governance. Ideally you have experience in creating a content strategy and understanding requirements of content editors and marketing teams.
We are always developing our practices and would like a candidate who is willing to learn, and share ways of working both internally and externally with clients. Our teams have a keen interest in OOUX and structured content, working with our technical teams to ensure our content approach works well with our technology solutions.
We work with a wide range of clients, with a specialism in the charity and not-for-profit sectors. We also work with public sector organisations including the NHS, government and local authorities as well as commercial clients.
  • Comfortable referring to or writing user needs
  • Comfortable talking to clients about strategic goals in relation to ongoing content management, content standards and workflow requirements
  • Must be able to understand and digest user research and what it means for content
  • Confident in conducting content audits or supporting clients who are completing content audits
  • Produce Information Architecture using insights from research and audits
  • Advocate and promote content-led approach to stakeholders
  • Good understanding of best practice when it comes to Plain English
  • A solid team player, working with designers and developers to produce products informed by content
  • Content creation for a wide range of users
  • Good understanding of object-oriented UX/atomic design
Experience - Ideally you will have the following skills or experience:Relevant experience working in UX and/or content design (5+ years)
  • Understand design thinking practices and approach
  • Experience in creating a content strategy
  • Agile working practices
  • Managing the feedback process
  • Versatile content creator
  • Liaising with stakeholders and building relationships with editorial teams
Why work at TPXimpact
  • The opportunity to achieve impact in the public/private sector through your work
  • Flexible working to help you function at your best
  • Were collaborative, and will readily give our time to help your development and invest in your training
  • Everyone has a voice - inclusivity and respect are key to our culture
  • A focus on wellbeing with access to a range of wellness activities and an annual fitness challenges
  • An inclusive workplace with active advocacy networks for women, LGBTQI employees and people from ethnic minorities.
Some of the benefits include:
  • 30 days holiday + Bank Holidays
  • 2 charity volunteer days for causes that you are passionate about
  • Working from home allowance
  • Maternity/Paternity - 6months Maternity Leave, 3 months Paternity Leave
  • Life Assurance
  • Employer Pension Contribution of 5%
  • Health Cash Plan
  • Personal Learning & Development budget
  • Employee Assistance Programme
  • Access to equity in the business through a Share Incentive Plan
  • Green incentive programmes including Electric Vehicle Leasing and the Cycle to Work Scheme
  • Dental insurance
  • Financial advice
  • Health assessments
About TPXimpact
Senior Content Designer
What is TPXimpact? We're TPXimpact. We deliver transformation that matters to organisations, to public services and to society. Our multidisciplinary teams work across technology, design, and digital experiences. We're united by the belief that it's possible to deliver more that by harnessing digital technologies, modern ways of working and a fresh mindset we can create better outcomes for people and the planet.
This is what impact means to us.
Impactful, sustainable, digital transformation.
We have the scale and capabilities to truly deliver impactful, sustainable, digital transformation that enriches how individuals and society experience the world. Our clients will work with the most skilled and experienced digital and technology specialists across the UK who will share their knowledge to ensure you have the potential to continue developing our work once we're gone.
Were an inclusive employer, and we care about diversity in our teams. Let us know in your application if you have accessibility requirements during the interview.
To apply
Senior Content Designer
Apply today with your CV and cover letter. Successful applicants will be shortlisted for an initial phone screen, if their application is progressed they will then complete a formal second stage competency based interview.
If you require any adjustments at interview, such as extra time or breaks etc, please let a member of the recruitment team know once theyve been in touch.
Senior Content DesignerSalary:£50,000 - £60,000
London, England, UK