AV Project Manager Nationwide

SCC Specialist Computer Centres is the leading IT services organisation in Europe.

We have been established for over 40 years and have a turnover in excess of £3 billion.

Our business continues to grow creating a real career opportunity for an AV Project Manager based in Birmingham

The Project Manager will report to the Project Services Manager for a SCC Division and will be responsible and accountable for successful completion of projects for SCCs end customers. Projects are delivered on a consultancy basis, with a mix of time and materials and fixed price contracts toward high profile public sector and private sector clients.

The Project Manager will be a highly motivated and business aware individual, able to work effectively with their project teams, their management, with other stakeholders in SCC and with the end customer. This must include effective communication, desire to develop relationships and hence increase sales. The Project Manager is expected to understand project finances and will be responsible for their projects profitability.

The key objectives and responsibilities of this role are as follows:

Defining, shaping, leading and delivering Projects within a client portfolio

Management of projects such the cost, time, scope and quality are controlled, baselined and assurance is made that delivery follows the plan

Stakeholder management including Project Board creation, liaison with other key SCC service providers and 3rd party organisations

Risk Management and Issues Management including escalation

Creation and maintenance of Management Products including PIDs, Plans, RAID & Communication models

Undertake Project Definition Workshops, risk workshops and product workshops

Accounting for project cost, time, scope, quality and budget

Manage changes to cost, time, scope and quality in a controlled way, including working with SCC account management where such changes impact project budget.

Ensuring business continuity by maintaining effective project documentation and daily logging

Provide accurate and targeted reporting on project status

Management of multi-disciplined project team with matrix reports.

Booking and management of resources required for project delivery

Maintain separation of Change and BAU and promote these concepts with stakeholders.

Adhering to SCC Portfolio, Programme and Project Governance

Support the pre-sales team where required.

Support the PMO and the Project Management team across key engagements as part of the QA / support structure for individuals, ensuring that the following are contributed towards:

Project Services Peer Reviews (for documents and project products)

Project Services Processes (guidance and on-going review)

Project Financials

Deliver on accountabilities and KPIs agreed separately with the Project Services Manager and Head of Projects

Principal Accountabilities

Ensure correct start up and management of the project, implementing the SCC model and agreed procedures

Effective use of Management Products including PIDs, Plans, RAID & Communication models to shape delivery such the cost, time, scope and quality are planned to a baseline, and delivery follows the plan.

Maintain business continuity by maintaining effective project documentation and daily logging

Effective risk management (to anticipate issues) via identify, assess, plan, implement and monitor.

Effective Issue management and escalation where necessary. Escalating promptly any issues that may in future have an impact on SCC or the future relationship with the customer.

Effective booking and management of resources required for project delivery

Changes which impact project budget are communicated with account management at the earliest opportunity

Maintain customer and SCC internal weekly reporting methods such that project status and progress is accurate and understood at all levels.

Continued Business Justification via End stage gate reviews, acceptance procedures and project board and customer approvals.

Effective management of Stakeholders including other key SCC service providers and 3rd party organisations.

Person Specification


A background of formal training in Project management to practitioner level, preferably PRINCE2 Practitioner qualification

An appropriate IT or Business Degree or equivalent

Willingness to undertake SC Clearance

Knowledge and Experience

Educated to a high standard

5 years plus relevant experience in IT or related industry, focused on resource management

Commercially aware with supplier/partner relationship development skills

Team management to ensure that the candidate always leads by example

Creative problem solver

Experience of running a number of simultaneous projects successfully

Organised and structured approach to project documentation and project data.

Effective communicator at all levels

Desirable -

Experience of working in a consultancy business model or similar where time is billed to clients.

A good understanding of technology solutions

Experience of ITIL, Acceptance into Service processes.

MSP foundation certification

Experience working with Microsoft Project

Technical / Business Skills / Ability

Ability to cope successfully under pressure and with shifting priorities

Strong relationship building skills

Professional and positive

Highly organised, self-motivated and able to work on own initiative and without supervision

Diligent, with excellent attention to detail

Tenacious and assertive, professional and positive

Working within structured business processes and regulated procedures

Excellent communication skills, both written and spoken English

Strong Microsoft Office skills; able to manipulate data in Excel spreadsheets

Holds current driving licence and able and willing to travel


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West Midlands, England, UK