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Border Force Apprentice

Department Summary

The Home Office is here to make the UK safer. Border Force is a Law Enforcement arm of the Home Office with primary responsibility for UK Border Security, including counter terrorism, immigration and customs matters.

We are responsible for handling the UK border control by implementing immigration and customs regulations and working with the wider Home Office on counter terrorism, organised crime, modern slavery and trafficking. Border Force has six operational regions in the UK: North, Central, Heathrow, South, South East, Europe and International. These regions have responsibility for securing the border 24 hours a day, 365 days a year at the UKs 140 seaports, airports, 200+ general aviation ports, postal depots, inland border facilities and international rail network. This includes the Eurostar from Brussels and Paris to London St Pancras International, Seaports from Calais, Dunkerque to Dover and the Eurotunnel from Coquelles to Cheriton, where Border Force has juxtaposed controls.

This is a fantastic opportunity to be part of a team that both protects and enhances the UK economy. Our work is varied and rewarding, attracting people from all backgrounds and walks of life.

Job Description and Additional Information

Job Description

What is an Apprenticeship?

Apprenticeships are designed to strengthen capability in the Civil Service by developing skilled professionals in priority areas. They provide a unique opportunity to combine formal learning and development with on-the-job experience. The apprenticeship qualification is transferable across the Home Office and is not just specific to Border Force.

Why apply for an Apprenticeship with Border Force?

This apprenticeship offers you a fantastic opportunity to learn, earn and develop your skills. If successful, you will be joining over 280,000 people in the Operational Delivery Profession across Government who have the vital job of keeping the UK running and make a real difference to people's lives.

This role gives you an opportunity to:

Be in a position to positively affect some of the challenges facing the UK today.

Gain nationally recognised qualifications including Level 3 Award in Operational Delivery.

Develop a wide range of skills and experience that will prepare you for a career both inside and outside the Civil Service.

Length of Apprenticeship

The apprenticeships will take up to 18 months to complete and you will serve a period of probation. You will join the Home Office on a permanent contract and will be appointed at AO grade.

We rely on diversity of culture and thought to deliver our goals. To ensure we can do that, we seek talented, qualified employees throughout our organisation, regardless of race, colour, sexual orientation, gender, gender identity and expression, nationality, religion, age, disability, marital status or any other protected characteristic.


What does the training involve?

We will be teaching you about legislation; procedures; personal safety and how you will be deploying your powers. Then once were sure you understand the theory, well be taking you through extensive application of that by putting it into practice in a safe environment with our trainers in our classrooms and out in operational areas.

Modular technical skills training will focus on immigration and customs legislation and will be based upon your role and the location to where you are posted. The training will consist of three parts including pre course online learning, classroom learning and mentoring. Making well balanced decisions is key and a career in Border Force can be extremely rewarding, which includes a comprehensive training programme of several courses. The length of the training courses will vary depending on the role, with the longest being 5 weeks. The training period is crucial to preparing you for your initial career as a Border Force Apprentice however this will be supplemented by the ongoing support available from your manager, mentors, buddies and your colleagues.

Where will the training take place?

You may be allocated to a training space in your preferred location. You will be allocated to one of our hubs near Heathrow, Manchester, Folkestone, Stansted, Tilbury or Gatwick. If you do not live within a reasonable commutable distance to one of our training locations, there may be a requirement for some overnight stay to complete your training.

You will receive full joining instructions closer to your start date. Prior to starting your training course, you will be asked to attend an induction week in the region you have accepted a role. You will be able to organise travel and accommodation arrangements. Reasonable travel and subsistence expenses will be covered. Wi-Fi will be available throughout your residential so you can stay in touch with friends and family during the course.

Training and Development

We are committed to investing in our staff and offer a range of work-based training and qualifications, coaching and mentoring opportunities, with a guaranteed five days of learning and five days volunteering per year. A career in Border Force can be extremely rewarding and you will be supported through a training programme of several courses. Your training period is crucial to preparing you for your initial career as a Border Force officer.

Eligibility Criteria

You must be a UK national - evidence of which will be required either by way of a full and valid British passport or providing alternative evidence of UK nationality in line with the Civil Service Nationality Rules. UK nationals who hold dual nationality are able to apply for this reserved post.

Be at least 18 years old. You will be required to work between midnight and 4am, so this is a legal requirement. For more information visit:

You must be able to provide all of the ID documents we need to complete your pre employment screening and security clearance. Please see the list of acceptable ID documents, which is attached to the job advert. You will be expected to provide your ID documents at the interview. This includes your passport and two other forms of identification.

These roles can be demanding. If successful you will be required to complete and pass specialist training including Personal Safety Training (PST) which develops skills in personal safety, arrest, control and restraint techniques. This demands physical activity and physical contact with delegates on the course. You will be required to complete a PST health declaration and, if necessary, attend a medical examination. A formal offer cannot be made if you do not possess the required level of physical fitness to undertake and pass the training.

The role is a uniformed post and as such requires the highest standards. Non-offensive tattoos which are visible are permissible, as long as they are not facial or on the front or side of the neck (above collar line). Tattoos behind the ear lobe on the back of the neck are acceptable. Tattoos will need to be covered up for certain official events e.g. State Funerals, Opening of Parliament, Remembrance Parades and other ceremonial events. Under no circumstances should tattoos that could be considered offensive be made visible. This could include discriminatory, racist, sexist, sectarian, homophobic, political, rude, lewd, crude or violent.

Home Office applicants with a live attendance management warning are not eligible to apply for vacancies during the initial 3-month improvement (live warning) period; however, they can apply for posts during the following 9 month sustained improvement period.

Previous background in security is not required. Instead, you should be able to work flexibly within a team environment, as priorities can change rapidly.

Essential Criteria

What we are looking for in an Apprentice:

It is essential in your application that you demonstrate strong performance across the strengths set out:

Successful candidates will need to demonstrate they:

Can demonstrate sound interpersonal, communication and relationship building skills and thrive working as part of a team.

Are flexible, adaptable and creative in solving problems and dealing with change.

Are able to successfully perform a range of multi-skilled duties.

Have a strong sense of personal ethics and integrity.

Are able to confidently manage potentially difficult and challenging situations.

Have leadership potential or demonstrated leadership ability.

Think in an objective and analytical manner.

Are robust at enforcing UK law whilst maintaining professionalism and sensitivity.

Qualification/Experience Requirements

Candidates must hold GCSEs at Grade 9 - 3 (A-D) in Maths and English to be eligible to apply for this role. Please note that we will also accept equivalent qualifications at the same level achieved from a wide range of formal academic and vocational training providers as determined by Ofqual, including, for example, qualifications obtained in Scotland or some BTEC and higher level NVQs. You must have already been awarded the qualification(s) and must be able to provide your certificate(s) at interview. If you hold GCSE Grade D or equivalent in Maths and / or English, as part of your apprenticeship and to bring you up to Grade C standard, you must also be willing to complete Functional Skills Level 2 qualifications in either or both of these subjects. To successfully complete these required elements, you will be provided with support from both your line management chain and the apprenticeship provider.

Licence Requirements

A Full Manual Driving Licence is a Desirable requirement for this role. However, if you do not hold a licence this is not a barrier to applying. If you are successful, we would expect employees to obtain this licence at their own expense within a 12-month period. Where a licence is held or once you obtain a licence you will be required to drive official vehicles as part of your role.

Security Check Required

Selection Process

We have provided detail of the assessment stages and areas being assessed to help you prepare for.

Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance.

Behaviour Based Assessment

The online test assesses your natural strengths based on how you respond to each task. There are no right or wrong answers in this test so there isn't anything you need to to do in order to prepare. You must complete and submit the test by the deadline stated in your invitation. If you do not complete and submit the test before the deadline, your application will not progress.

Video Sift

You will be asked questions to understand whether you have the Civil Service Strengths relevant to the job role. It is important to remember that there are no right or wrong answers to these questions. Do not rehearse your answers because we are looking for your initial response. The qualities required for the role will be described in the job description. The best way to prepare is to reflect on what you feel your personal strengths are and your preferred ways of working.

Online Assessment Centre

The online assessment centre will include the following assessment areas:


Written Test

The Civil Service Experiences assessed at Online Assessment Centre are:

Required qualifications.

Immingham, England, UK