Lead Paralegal

DWF is seeking to recruit a Paralegal to join the Specialist Recovery team based in our Liverpool office.

Based in our Liverpool office but working predominantly at home, you will join a dynamic and fast-paced Specialist Recovery team and gain access to top level industry training. You will have daily video contact with your supervisor and with the wider team through weekly video or in person meetings. Using technology you will be able to work from home but have full access to the support of your supervisor via Microsoft Teams app.

The Role

The successful candidate will be based in the Specialist Recovery Team handling all manner of insurance recovery claims including tort of deceit, void policy claims, Article 75 claims and general recovery opportunities arising from fraud, motor and other insurance sources. Cases can be of any value.

We will consider candidates with Litigation experience of working in house with an insurer or from private practice. Candidates will have the ability to work well within a team, be confident liaising closely with more senior fee earners and clients, and to have strong organisational skills.

It is desirable (not essential) for candidates to have gained experience in use of a case management system and be able to deal with cases on a no-paper basis.

Main Duties:

  • Under supervision run a varied Fast Track Injury caseload of Recovery claims towards a satisfactory/speedy conclusion.
  • Action all cases in line with practice group/client service standards and protocols ensuring the monitoring and completion of MI as required;
  • Working pro-actively to progress claims efficiently to a conclusion.
  • Raising case or client issues with the wider team as appropriate.
  • Dealing with incoming and outgoing communication to clients and third party insurers, via telephone, email and post.
  • Opening files electronically, including regular high volume uploads from bulk clients.
  • Driving sector specific business development relationships and actively assisting in the management of relationships with new and existing clients.


  • Ideally, (not essential) experience of litigation, insurance claims handling, fraud recoveries or subrogated recoveries.
  • Drafting experience.
  • Strong IT and keyboard skills with knowledge of Word, Excel, and MI reporting.
  • High level of proficiency in written and spoken English, including a confident telephone manner.
  • Excellent administration / organisational skills.
  • A good team spirit with proven team working skills.
  • Excellent communication skills.
  • Flexibility, willingness to learn on the job and to participate in learning and development opportunities.

We're offering you the opportunity to join a dynamic and fast paced team and gain access to top level industry training. DWF has a unique approach to providing legal services and work with market leaders and the best in the industry, all whilst providing a supportive work environment where you will work collaboratively towards a shared vision.

Benefits package and flexible working:

We want you to feel valued and rewarded by your time at DWF. We understand the importance of offering you a reward package that goes beyond simply salary. Thats why, when you join DWF, youll be given a choice. You can pick from a range of benefits, allowing you to build a package that suits your needs and lifestyle, as well as those of your family. In addition to our standard benefits (medical insurance, life insurance, pension and 25 days annual leave), we offer flexible benefits which include season ticket loans, gym memberships, health assessments, cycle to work, retail vouchers and a buy as you earn share scheme. You will also have access to additional wellbeing programs such as an online GP and an Employee Assistance Programme.

DWF is a flexible business which has adopted a hybrid working model where our people enjoy a mix of home and office working. We believe that by operating in a hybrid way, our people enjoy the advantages of both office based collaboration and learning, as well as working from home. This way of working allows us to honour our commitment to being a responsible business, offer flexibility and better work life balance as well as ensuring we preserve the DWF culture and values. We welcome applications from people looking for a flexible and agile role and we are happy to explore your preferred working patterns as part of your application.

About DWF

DWF is a leading global provider of integrated legal and business services, operating across eight key sectors in over 30 global locations with over 4,000 people. Our purpose is to deliver positive outcomes with our colleagues, clients and communities. The legal market has changed profoundly in the last decade and the speed of change continues to increase. There is a clear and growing desire for legal services to be delivered in an easier and more efficient way. So weve listened to our clients and designed a range of services to meet these needs. Our vision is to deliver integrated legal and business services on a global scale through our three offerings; Legal Advisory, Mindcrest and Connected Services. Our ability to seamlessly combine any number of these services to deliver bespoke solutions for our clients is our key differentiator. This Integrated Legal Management approach delivers greater operational efficiency, price certainty and transparency for our clients. Without compromising on quality or service.

Note to recruitment agencies

We hire the majority of our talent directly by our resourcing team or via referrals. On occasion, we will look for external support and will release vacancies to our recently reviewed Preferred Suppliers List. Speculative CVs sent by other agents or outside of the agreed process will not be accepted and no recruitment fee will be applicable.

Liverpool, England, UK