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Learning Manager

Job Title: Learning Manager, Project Management Capability

Business Unit: Enabling Functions

Location: London (with some homeworking)

Role Purpose

One of ISG's strategic aims is to increase the predictability of our project delivery. We commit to, and expect, high standards of project delivery and we are looking to further invest in and develop our Project Management (PM) community to ensure we create an outstanding customer experience through a focus on quality and exemplary project leadership. We are looking to provide focused development for our PM community, leading to improved standards, increased capability, and a clear career pathway for progression.

Key Accountabilities:

  • Owning and developing career pathways for PM roles utilising internal and external expertise and aligning with the Association for Project Management framework
  • Developing a training matrix for use across the business, so that core PM training plans can be developed by level/career pathway stage
  • Ensuring managers are equipped to have development conversations with their Project Managers/Directors to assess them against the capabilities and build individual personal development plans
  • Conducting learning needs analysis against the capabilities to gather information about where our development priorities should be for our PM community
  • Working with HR colleagues to understand the talent profile of the PM community and using that information to inform development activities, ensuring the right development gets to the right audience
  • Developing relevant training content that is clearly aligned to the PM capabilities, drawing upon best practice training design methods, and considering the different delivery channels ISG can utilise to deliver learning to maximise learning transfer
  • Delivery of face-to-face training courses, as required

Skills and Experience:

The role holder will have a solid generalist Learning and Development/Occupational Psychology background, covering the complete learning and employee lifecycle, with a special interest or experience in project management. They should be especially confident in the design and delivery of project management development interventions. They will be well versed in managing senior stakeholders to quickly get buy-in to the long- and short-term benefits of development activity.

Specific desired skills, behaviours and experiences include:

  • Learning design skills the role-holder will need to have strong learning design skills to be able to create effective and engaging content, for both face-to-face and digital delivery, that aligns to the PM capability framework.
  • Personal organisation the role-holder will need to oversee a number of different projects, using clear, pragmatic project management methods that means that plans and progress are documented and visible to stakeholders
  • Drive, energy and enthusiasm to engage business stakeholders and learners and get their commitment, as well as contributing to the maintenance of a positive can do' culture within the team
  • Trusted advisor ability to forge strong business stakeholder relationships and become an invaluable and expert part of their advisory team when it comes to people development.
  • Commercial awareness understanding the commercial and strategic drivers behind this programme and ensuring ROI is achieved
  • Big picture thinking ability to keep strategic aims of the wider Talent Development Team in mind and influence stakeholders to ensure that they are achieved
Central London, England, UK